Technical Support Agent
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱25,000.00 - ₱30,000.00 / monthPHP250003000025000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2019-12-16T16:00:00+00:00Job closed.
Job Description
- Handling at minimum 50 cases per day via email or Live Chat.
- Teaching customers how to use the ConvertKit platform.
- Communicating with the team via Slack and occasional Zoom video meetings.
- Attending weekly or monthly team meetings.
Minimum Qualifications
- At least high school graduate
- With at least 1 year of BPO/Call Center experience
- Basic knowledge with HTML, CSS and Wordpress
- Good communication skills
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Medical / Health Insurance
Paid Holidays
Required Skills
- Email Support
- Customer Service
- Technical Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Once in a while
- Office Address
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
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About Atticus Solutions
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.
The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.
In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.