Technical Support Agent

Atticus Solutions

  • Pasig, Philippines
    Garnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Metro Manila
  • 25,000.00 - 30,000.00 PHP / monthPHP25,000.0030,000.0025,000.00MONTH
  • Full time
Recruiter was hiring 12 hours ago

Job Description

  • Handling at minimum 50 cases per day via email or Live Chat.
  • Teaching customers how to use the ConvertKit platform.
  • Communicating with the team via Slack and occasional Zoom video meetings.
  • Attending weekly or monthly team meetings.

Minimum Qualifications

  • At least high school graduate
  • With at least 1 year of BPO/Call Center experience
  • Basic knowledge with HTML, CSS and Wordpress
  • Good communication skills

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Performance Bonus Performance Bonus

Required Skills

  • Email Support
  • Customer Service
  • Technical Skills

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Graduated from high school
Office Address
Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
Outsourcing / Offshoring
30 openings

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About Atticus Solutions

We are a young offshore staffing firm and are led by two dynamic entrepreneurs. The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent. In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.
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