Ateneo Graduate School of Business - Center for Continuing Education
Ateneo Graduate School of Business - Center for Continuing Education

Program Sales Officer  

Ateneo Graduate School of Business - Center for Continuing Education

  • Makati, Philippines
    3/F, Makati, NCR, Philippines
    Makati
    NCR
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-10-14T16:00:00+00:00
Job closed.

Job Description

Under the supervision of the Program Sales Group Head, the Sales Officer (Office Staff VII) is expected to meet assigned sales targets for both Public Offering (PO) and Institutional (customized) Programs (IP) through effective account management. He/she initiates sales campaign efforts to communicate CCE’s portfolio of programs. The Sales Officer maintains a high level of customer satisfaction through client relationship management. He/she is also expected to expand the customer base through various lead generation activities.

The position closely coordinates with members of the Program Sales Group, Marketing Services Group, Training Support Group, and Admin Services Group.

Duties and Responsibilities:

Client Relationship Management

  • Develop and maintain client relationships through effective representation, and close coordination that is aligned with the Ateneo’s values.
  • Establish good rapport with key clients and gather information relevant for the company’s goals and targets.
  • Establish client relations through a consultative approach

Account Management

  • Public Offering (PO)
    • Ensure the timely campaign of course accounts
    • Organize client database to make the target market segment is reached by the sales campaign
    • Respond to inquiries through various channels, such as, but not limited to, walk-ins, phone calls, email inquiries.
  • Institutional Programs (IP)
    • Team-up with faculty to relay information on client profile, training needs and gaps needed in the customization process.
    • Prepare promotional letters, proposals and contracts/memorandum of understanding to clients.
    • Involved in the customization process in terms of client coordination on training needs of employees, client’s nature of business, vision and mission, purpose of training, objectives and expectations.
    • Develop a pricing strategy and negotiates packages with clients.
    • Coordinate with the faculty, the Sales Group Head and the Training Group pre-logistic requirements (i.e. class profiles, venue, materials, meals, handout preparation).

​​​​​​​Lead Generation

  • Monitor the demand level of training and developmental needs of different firms and match them to CCE’s inventory of course offerings or customize accordingly.
  • Establish new sales contracts with prospective clients to expand existing client base.
  • Work in conjunction with the Sales group Head and other Sales consultants on market coverage and continuously populate the client database system.
  • Work in conjunction with the Sales Group Head and/or the Marketing Group to establish partnerships with provincial/regional firms, industries and associations.
  • Provide the management committee with feedback on the changing market conditions, including trends in the competitive market.
  • Utilize various marketing channels (i.e. telemarketing, fax messaging, email, ordinary mail)
  • Represent the Center in various related trade shows and meetings.
  • Implements an effective account solicitation plan and continuously generate new accounts.
  • Conduct sales presentations to clients.

​​​​​​​Administrative

  • Implement policies, procedures and guidelines in conjunction with the Sales Group Head to maintain the standard of the Center.
  • Prepare daily and weekly sales and productivity reports.
  • Prepare sales invoice or statement of accounts based on prevailing contact fees.
  • Monitor payments of clients and prepare payment summary report.
  • Performs special projects and assignments given by Management or the Sales Group Head.

Minimum Qualifications

Knowledge, Skills and Abilities:

  • Excellent communication skills (written and oral communication)
    • Ability to compose letters and proposals to client firms or individuals
    • Presentation/Platform skills also an advantage
  • Self-confident and aggressive in soliciting accounts/individuals
  • Must possess high negotiation and persuasion skills
  • Ability to relate well with people from different levels and maintain relationship with clients
  • Customer service-oriented
  • Computer Literate (MS Office and internet applications)

Education and Experience Requirements:

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent, Graduate units an advantage
  • Preferably with a minimum of three (3) years working experience in a related field

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Office Address
Ateneo De Manila Salcedo Campus, 130 H.V Dela Costa St.
Industry
Education Management
Vacancy
3 openings
Website
https://cce.ateneo.edu

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About Ateneo Graduate School of Business - Center for Continuing Education

The Ateneo Graduate School of Business - Center for Continuing Education (AGSB-CCE) was established to complement the existing Ateneo-BAP Institute of Banking, a consortium between the Ateneo de Manila University and the Bankers Association of the Philippines. It was initially known as the Basic Leadership Program (BLP) until the name was changed to Continuing Professional Education (CPE) and then finally, to Center for Continuing Education (CCE). Under AGSB, CCE takes an active role in addressing specific industry concerns that require immediate, purposeful, and focused response. As an industry resource and partner, CCE offers continuing professional development programs that are workplace-based with immediate take-away value. Methodologies are based on business simulation, practical exercises and applications, case analyses, and focused discussions. Courses are designed, developed and delivered by industry practitioners who are noted experts in their respective fields. Together, AGSB and CCE support the Ateneo mission to promote excellence, integrity and service. Staying true to the Jesuit tradition of magis and excellence in service to others, and constantly spurred by its passionate desire to provide its students with the best quality education in the service of the nation, the AGSB today remains ever more committed to its value proposition that business is not only for profit but also for nation building, and that “our country is our business”.

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