Community Specialist

Astoria Hotels & Resorts

  • Pasig, Philippines
    15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 11 Apr
Recruiter was hiring 14 days ago

Community Specialist

Astoria Hotels & Resorts

Job Description

  • Manage and respond to reviews in Trip Advisor, Google Review, Online Travel Agencies, etc.
  • Write excellent, clear, and persuasive copy in a variety of styles with accurate spelling and grammar.
  • Respond to messages and comments across Astoria Hotels and Resorts' and AVLCI's online platforms.
  • Manage crises when the need arises by coordinating with property and outlet managers.Develop emergency plans and execute based on the urgency level.

Minimum Qualifications

  • Excellent English proficiency.
  • Extensive analytical and problem-solving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Excellent conflict resolution management.
  • Accuracy and attention to detail.
  • Able to create accurate and detailed reports for the operations and executive committee

Required Skills

  • Content Writing
  • Copywriting
  • Social Media Management
  • Communication Skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
15 Escriva Dr. Ortigas Business District
1 opening

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About Astoria Hotels & Resorts

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan. Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers. Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.