Astoria Hotels & Resorts
Astoria Hotels & Resorts

Duty Manager - Boracay based  

Astoria Hotels & Resorts

 
  • Pasig, Philippines
    15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-11-22T16:00:00+00:00
Job closed.

Job Description

  • Provide the highest level of guest service and ensuring that the standards are maintained
  • Ensures that all Front Office Standard Operating Policies and Procedures are performed in all interactions
  • Manage, record, and resolve promptly all Guest complaints
  • Meet and greet VIP Guests and major corporate clients upon arrival
  • Monitor Guest satisfaction reports and implements actions to improve results
  • Ensures the safety and security of all guests and colleagues guided by the emergency procedures.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
  • With 2-years work experience in the same capacity
  • Excellent leadership skills and exceptional communication skills
  • With good interpersonal skills
  • Service-oriented with an eye for details
  • Can start immediately
  • Willing to be relocated in Boracay

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
15 Escriva Dr. Ortigas Business District
Industry
Hospitality
Vacancy
1 opening
Website
http://www.astoriahotelsandresorts.com

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About Astoria Hotels & Resorts

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan. Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers. Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

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