Retail Store Supervisor
ASTICOM Technology Inc.
- Mandaluyong, Philippines4th Floor, Tower 1, Globe Telecom Plaza, Pioneer cor Madison Street, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱20,000.00 / monthPHP160002000016000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Oversees the daily store operations
- Ensures employees; adherence to Stores and company’s standards and policies (standard looks, manner of communication in handling customers etc.)
- Leads and executes all people management efforts and initiatives (i.e. resource allocation, people management, succession planning, etc.)
- Ensures full resolution of cashiering and inventory variances and escalates further to appropriate groups
- In-charge of Executive Escalation and Fraud cases and help in resolution
- Manages Profit and Loss (financial, inventory, service transactions, collections and sales reports)
- Meets monthly, quarterly and annual sales goals across all products and services
- Monitors/Oversee QA Compliance (Sales QA and Aftersales QA), and ensures QA updates will be cascaded to Operations and Quality team.
- Serves as the highest level of escalation/assistance for unmanageable customers, Platinum and VIP customers
- Conducts regular staff meetings to discuss store performance and other important matters
- Drives quality and compliance in all policies and processes across all store personnel
- Coordinates opportunities to drive traffic to the store through community events with Head Office
- Develops business strategies to optimize profitability
- Conducts personnel performance appraisals to assess training needs
Minimum Qualifications
- Preferably 1-4 Yrs Experienced Employees specializing in Sales - Retail/General or equivalent.
- With experience in managing a store
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Working Schedule: Mall Hours (6 days/shifting)
- Applicants must be willing to work in a Telco Retail Store located in the following area: Tutuban Central Mall | Star Mall Alabang | SM Center Las Pinas
Perks and Benefits
- Medical / Health Insurance
- Paid Holidays
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 4th Floor, Tower 1, Globe Telecom Plaza, Pioneer cor Madison Street, Mandaluyong, Metro Manila, Philippines
- Industry
- Shared Services
- Vacancy
- 2 openings
About ASTICOM Technology Inc.
ASTICOM TECHNOLOGY INC. (ASTICOM) is an HR solutions company established in March 2015. Formerly known as Ayala Systems Technology Inc and part of the Ayala Group of Companies, its services includes Recruitment, Payroll Administration and Management, and Outsourcing. We provide talents in the following talent segments: Sales, Marketing, Finance and Administration.
OUR SERVICES INCLUDE
Payroll Administration and Management
Project Employees Deployed to Clients
Outsourcing / Shared Service Model
OUR PROMISE
To provide all out clients with end to end client and employee engagement.
To provide dedicated account managers for our clients and dedicated area managers for our employees.
To provide services that will support the overall efficiency and cost targets of the company.
To align with our client’s values and service principles through on boarding and training
To provide the flexibility to manage operations through ASTICOM.
We have dozens of job openings for people who are interested in working with technology and IT. Start your careers in ASTICOM Technology Inc. today!