TSG (Network 2nd Level Support)

ASTICOM Technology Inc.

Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Graduated from college
4 months ago
Application deadline
in 17 days
Recruiter responds
0% of the time
Recruiter last seen
2 days ago
Shared Services
Employment Type
Full time
15,000.00 - 20,000.00 PHP per month
Office Address
4th Floor, Globe Telecom Plaza Tower 1, Pioneer, Mandaluyong, National Capital Region, Philippines
Preferred Courses
Electronics & Communications Engineering
Information Technology
Electrical Engineering
Required Licenses
Electronics And Communications Engineer
Registered Electrical Engineer
Minimum Qualifications:
Graduated from college
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • IT, ECE, EE Graduate
Job Description
  • Provide level-3 technical support to various support teams in client's handling enterprise customers for the following services: L2/L3 VPN, DLL, and Internet.
  • Can provide consultancy and analysis on data circuit design escalations by pre-sales team.
  • Should also interface with business customers if need arise to solve critical issues escalated to the Tier-2 team.
  • Coordinates hardware and software issues to equipment vendors that needed immediate vendor resolution.
  • Involved in testing technologies in accordance to existing customer requirements and business cases escalated by the engineering and marketing groups.
  • Has basic to intermediate knowledge of SDN/NFV, software skills (Linux, Phyton, etc.)
  • Shoud be at least CCNA certified (CCNP is better), with intermediate to advance knowledge of the following technologies:
  1. MPLS and related services (IP-VPN, VPLS, Point-to-point Pseudowire circuits, traffic engineering).
  2. Routing Protocols (BGP, OSPF, etc.)
  3. IPv6
  4. Frame-relay, Ethernet, Point-to-point serial connections (PPP, HDLC)
  5. Switching technologies (802.1Q, VLANs, STP, RSTP, etc.)
  6. QoS implementations (LLQ, CBWFQ, traffic-shaping, etc.)
Perks and Benefits
  • Life Insurance
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
About ASTICOM Technology Inc.
ASTICOM TECHNOLOGY INC. (ASTICOM) is an HR solutions company established in March 2015. Previously part of the Ayala Group of Companies, its services includes Recruitment Services, Payroll Administration and Management, and Outsourcing. We provide talents in the following talent segments: Sales, Marketing, Finance and Administration. OUR SERVICES INCLUDE Payroll Administration and Management Project Employees Deployed to Clients Outsourcing / Shared Service Model OUR PROMISE To provide all out clients with end to end client and employee engagement. To provide dedicated account managers for our clients and dedicated area managers for our employees. To provide services that will support the overall efficiency and cost targets of the company. To align with our client’s values and service principles through on boarding and training To provide the flexibility to manage operations through ASTICOM. We have dozens of job openings for people who are interested in working with technology and IT. Start your careers in ASTICOM Technology Inc. today!

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