IT Support Specialist
- Preferred Educational Attainment
- Graduated from college
- 2 months ago
- Application deadline
- in 2 months
- Recruiter responds
- 9% of the time
- Recruiter last seen
- 14 hours ago
- Shared Services
- Employment Type
- Office Address
- 4th Floor, Globe Telecom Plaza Tower 1, Mandaluyong, Philippines
- This role is for an IT support staff for a 40 seat call center
- Responsible for the night/weekend operations of IT systems for the company in coordination with the IT Manager as well as application and platform experts by third parties locally and abroad.
- Responsible for implementing activities consistent with IT governance policies including desktop, server, data, and internet access rights, information security policy, backup and restore policy, DR plans, change management, and so forth.
- Actual hands‐on configuration, troubleshooting, and support for all IT hardware and software for the company, specifically desktops, network switches, firewalls, vpn concentrator, servers / virtual machines, and enterprise applications like proxy servers, AD servers, call center applications, etc.
- Vendor management support and actual hands on support, if needed, for outsourced IT systems such as PBX, email platforms, etc.
- Development and preparation of IT documentation resulting from activities implemented on a day to day basis.
ASTICOM TECHNOLOGY INC. (ASTICOM) is an HR solutions company established in March 2015. Previously part of the Ayala Group of Companies, its services includes Recruitment Services, Payroll Administration and Management, and Outsourcing. We provide talents in the following talent segments: Sales, Marketing, Finance and Administration. OUR SERVICES INCLUDE Payroll Administration and Management Project Employees Deployed to Clients Outsourcing / Shared Service Model OUR PROMISE To provide all out clients with end to end client and employee engagement. To provide dedicated account managers for our clients and dedicated area managers for our employees. To provide services that will support the overall efficiency and cost targets of the company. To align with our client’s values and service principles through on boarding and training To provide the flexibility to manage operations through ASTICOM. We have dozens of job openings for people who are interested in working with technology and IT. Start your careers in ASTICOM Technology Inc. today!