Assistance Coordinator | Operations
Assist America of the Philippines, Inc.
- Makati, Philippines7th Floor King's Court 1, 2129 Chino Roces Avenue, Makati City, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-07-31T16:00:00+00:00Job closed.
Job Description
- Receives all incoming calls and emails.
- Assesses caller's needs and directs them properly.
- Documents all incoming and outgoing calls by completing the Call Log and Case Management System.
- Provides sole management of all requests for assistance services.
Minimum Qualifications
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
- Able to operatecomputer skills, customer service skills, flexibility with working hours.
- Required language(s): English, Filipino
- Applicants must be willing to work in Makati City.
- Customer Oriented.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 7th Floor King's Court 1, 2129 Chino Roces Avenue, Makati City, Metro Manila, Philippines, Makati, Metro Manila, Philippines
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About Assist America of the Philippines, Inc.
Founded in 1990, Assist America, Inc. is the nation’s largest provider of global emergency medical services through employee and student benefit plans. Our company was formed specifically to address the unique requirements of the insurance industry’s large membership groups. We cover employees (or insured association members) and their dependents for business travel, vacations and personal trips for which the moral and legal employer responsibility is lifted.
Our members enjoy complete peace of mind, freed from dealing with complex decisions and financial considerations during difficult times, and secure in knowing that a single phone call to Assist America will put our vast network of resources in motion on behalf of any medical travel emergency. And, if appropriate medical care is not available locally, we will transport a patient, by air ambulance if necessary, to the nearest facility that meets our rigorous standards.
Our 24-hour-a-day, 365-day-a-year Operations Centers are staffed by experienced, knowledgeable, multilingual emergency certified medical and assistance professionals.