Operations Coordinator | Nurse
Assist America of the Philippines, Inc.
- Makati, Philippines7th Floor King's Court 1, 2129 Chino Roces Avenue, Makati City, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-08-03T16:15:07.457938+00:00Job closed.
Job Description
• Receives and processes all inbound customer requests for medical or travel related assistance via phone call and media.
• Makes outbound calls to customers, service Providers, and partners to obtain necessary information to resolve concerns.
• Maintains efficiency in reaching customer’s expectation and turnaround time.
• Ensures that customers understand and are fully knowledgeable of the assistance Assist America provides.
Minimum Qualifications
- Knowledgeable in Triage
- Good Customer Service experience.
- Strong analytical and planning skills.
- Good communication skills (English, Filipino, Local dialects).
- Excellent problem-solving skills.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Paid Bereavement/Family Leave
Life Insurance
Medical / Health Insurance
Transportation Allowances
Free Lunch or Snacks
Performance Bonus
Other
Load Allowance
Licenses and Certifications
- Nurse
Preferred Courses
- Nursing
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 7th Floor King's Court 1, 2129 Chino Roces Avenue, Makati City, Metro Manila, Philippines, Makati, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Assist America of the Philippines, Inc.
Founded in 1990, Assist America, Inc. is the nation’s largest provider of global emergency medical services through employee and student benefit plans. Our company was formed specifically to address the unique requirements of the insurance industry’s large membership groups. We cover employees (or insured association members) and their dependents for business travel, vacations and personal trips for which the moral and legal employer responsibility is lifted.
Our members enjoy complete peace of mind, freed from dealing with complex decisions and financial considerations during difficult times, and secure in knowing that a single phone call to Assist America will put our vast network of resources in motion on behalf of any medical travel emergency. And, if appropriate medical care is not available locally, we will transport a patient, by air ambulance if necessary, to the nearest facility that meets our rigorous standards.
Our 24-hour-a-day, 365-day-a-year Operations Centers are staffed by experienced, knowledgeable, multilingual emergency certified medical and assistance professionals.