Operations and Administrative Assistant  

Why Arcstone?

Arcstone is a fast-growing startup whose mission is to accelerate the digitization of the global supply chain, starting by bringing the manufacturing industry into Industry 4.0 and beyond.

Our vision is to enable a world where products are made sustainably faster, better and cheaper with our software as the backbone to make this happen.

Imagine scanning a product in a store and being able to trace the entire history of how it was made. What materials were used? Where did they come from? How much electricity and water did it consume? How did it impact the world?

With this information at our fingertips, there will no longer be any excuse for irresponsibly made products that are bad for the earth. Consumers will be empowered to bring about the change they want to see in the world and secure a better future for generations to come.

With your help, we can make this a reality.

How will we achieve this?

Arcstone is at the forefront of helping manufacturers gain better visibility and optimization of their production processes through digitization. Our flagship product, a cutting-edge manufacturing execution system (MES), enables manufacturers to respond faster and better to customer needs.

By helping our clients reach their maximum potential through our software solutions, we are simultaneously building the critical foundation for the data-driven manufacturing ecosystem that will make our vision a reality.

Where are we now?

Arcstone has worked with numerous companies globally, from large MNCs to small SMEs and successfully transformed their production operations into the new age of digitalization. In addition, Arcstone has partnered with the globally recognized Top 3 consulting firms, leading systems integrators, and industrial hardware and automation companies to continue to expand our presence and reach.

Arcstone has recently completed a new round of venture capital funding with existing and new investors who believe in our vision, including Wavemaker Partners, Enterprise Singapore, 500 Startups, Global Brain, and Aletra Capital Partners. We are accelerating towards the next phase of our mission and are looking for talented individuals to join our dynamic, collaborative and passionate team.

Please do note that this position is a full-time contractor-based role where you will be a consultant of Arcstone based in Jakarta, Indonesia helping us to grow and expand our local presence.

What will be your role?

In order to provide the best possible solutions to our clients, Arcstone requires exceptional talent ever ready to assume key roles in meeting our client’s varied manufacturing needs. We are looking for talented problems solvers who can not only bring creative and practical solutions, but who are also always passionate to learn on the job.

As an Operations Executive in Indonesia, you will drive the management cadence, administration and execution of the Indonesia team’s goals, measurement of goal attainment, supporting various sales processes and proposing improvements to the business to increase its effectiveness in driving desired results.

We are looking for an individual with a high level of integrity, organizational and communication skills, attention to detail and ability to operate with significant autonomy and discretion. The ideal candidate is a pro-active leader who seeks to drive positive workplace culture and develop human capital.

Active collaboration with Arcstone Leadership, Business Development, Sales, Marketing, and HR will be crucial to the effective execution of the responsibilities. He/she will drive towards simple, scalable solutions to difficult problems, have excellent operations management skills, and be able to communicate, both written and verbally, in a clear and easy-to-understand way.

What will be your area of focus?

• Provide administrative support for the Indonesia team and liaise with HQ (Singapore) on a day-to-day basis
• Coordinate both internal and external meetings which may involve direct contact with key partners
• Provide marketing support with creation of country-specific materials and other media property as needed
• Provide support to sales team through project management tasks as needed
• Manage the recruiting process, onboarding, talent planning and development in Indonesia office through liaising with HQ
• Coordinate internal resources to ensure team is able to execute projects well
• Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding strategic initiatives, customer segment performance, performance against goals, etc.
• Perform other ad hoc tasks as needed
• Lead employee engagement activities

The Right Fit:

We at Arcstone are extremely passionate about the product, the service we provide for our customers, and the transformation we are making in the manufacturing industry. We are looking for people who can bring that same level of passion and zeal for our mission.

Our core belief is to hire the right person for the company, and that means looking for someone with truly amazing potential and can grow along with the rest of the company.

For those who are interested, please submit your English CV. Unfortunately, we can only accept candidates that have authorization to work in Indonesia.

Do carefully consider the requirements before submitting your application. We look forward to hearing from you!

• BA/BS degree
• A demonstrated passion for manufacturing and production is preferred
• At least 3 years of experience in business operations or administrative duties
• Demonstrated ability to lead and influence projects in a team environment
• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
• Proven organizational and analytical skills, with a track record of managing multiple administrative projects under a time-sensitive environment
• Strong written and verbal communication skills, with a track record of presenting to senior management
• Comfort with ambiguity, uncertainty, and a dynamic business landscape; flexible with no 9 to 5 mentality
• High level of integrity and discretion; ability to manage sensitive information with professionalism
• Self-motivated and driven to excel and deliver, able to handle stress with a positive attitude
• Team player with a no ego and collaborative attitude
• Strong fluency in English (spoken and written) and Bahasa Indonesia are required