Food and Beverage (F&B) Server
Amici Italian Restaurant
- Makati, PhilippinesAyala Triangle Walkways, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-05-29T16:00:00+00:00Job Description
- Read communication pad at the start of duty, read the day’s menu, and check board for special instructions.
- Greet the customers upon their arrival and present menu.
- Prepare recommendations or share additional information upon customers' request and/or up-sell any additional Amici/Caramia products.
- Serve food and drinks to customers applying knowledge of appropriate menu and diet order.
- Obtain menu order politely by smiling and speaking clearly to customers.
- Arrange and clean tables in accordance to set Quality standards and procedures.
- Perform table bussing silently and with utmost care.
- Correctly and efficiently prepare the trays.
- Ensure food orders are delivered on time.
- Prepare beverages based on customer’s order.
- Adhere strictly to dish and utensil handling procedures to prevent food contamination.
- Check the quality of food products prior to serving it to the customers.
- Deliver the bill and collect payments from customers.
- Perform correct refrigerator stocking.
- Ensure work environment is kept neat and organized.
- Establish good relationship with customers and colleagues.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
- Perform other duties that may be assigned by the immediate superior.
Minimum Qualifications
- A graduate of HRM or any related course.
- Food safety training will be considered an advantage.
- Proven work experience as a waiter or waitress.
- Hands on experience with a cash register and any ordering information system.
- Problem-solving and decision-making skills.
- Service orientation and excellent organizational skills.
- Active listening and effective communication competencies.
- Ability to develop a constructive working and interpersonal relationships with colleagues and customers.
- Good physical condition.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Ayala Triangle Walkways, Makati, Metro Manila, Philippines
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About Amici Italian Restaurant
In June of 1994, Fr Gianluigi Colombo, a Salesian Italian priest in charge of overseeing the operations of the Don Bosco Printing Press, was given permission by Don Bosco management to set up a “canteen” to support its employees. Fr Colombo made the request to address the concern of its employees not having access to good food during lunch break.
The employees not only got good food to satisfy their hunger but authentic, freshly-made Italian dishes in a “turo-turo” setting. The friendly, familiar atmosphere made the foreign dishes that were new to their palette, less intimidating and phenomenal beyond anything they had ever tasted before.
Starting with Italian coffee and gelato, the canteen eventually introduced wood-fire oven baked pizzas and homemade pasta. Fr Colombo’s kitchen eventually became a taste of heaven where tired and weary “souls” found comfort.
By June 2001, Amici di Don Bosco (Friends of Don Bosco) was legally established as a business entity to also serve the needs of students studying in Don Bosco. The “turo-turo” was now known to many as a self-service canteen and eventually opened its doors to a broader market. However, it wasn’t the requirements of the printing press nor of the students of Don Bosco alone that kept Amici di Don Bosco’s stove burning.
News of great Italian cuisine prepared and served by priests and “ordinary people” inside a canteen spread like wildfire, attracting patrons from all over Metro Manila. From humble beginnings, the printing press cafe became known for authentic Italian pizza, pasta, and gelato.
Initially believing that it was the good Italian food that drew in the crowds, the employees eventually realized that they offered something much more. Customers experienced a certain warmth and charm whenever they came; where the staff treated each and every customer with special attention. People from all walks of life: expatriates and celebrities, white and blue-collar workers, housewives and socialites, flocked to Makati to experience Amici di Don Bosco. Every day, from 11am to 2pm, this inconveniently located “hole-in-the-wall” along Pasay Road would be packed with lines of patrons waiting to be seated!
Perhaps the novelty of the paradoxical situation became an attraction; Italian cuisine in a canteen setting, warm and excellent service by people who had no formal training: former carpenters, printing press laborers, and priests. Everyone was willing to share tables, eat using mismatched utensils, appreciate the same good food, and enjoy the same ambience of chaos brought about by good friends and family at the table!
This is the “magic” of Amici di Don Bosco!
Today, we at Amici are committed to continue the spirit of the original Amici di Don Bosco of bringing the authentic Italian dining experience that good friends and family will always enjoy.