Amicassa Process Solutions, Inc.
Amicassa Process Solutions, Inc.

Customer Care Center Acccount Specialist  

Amicassa Process Solutions, Inc.

 
  • Makati, Philippines
    6F Makati Stock Exchange Bldg., Ayala Triangle, Makati, National Capital Region, Philippines
    Makati
    National Capital Region
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2021-04-29T16:00:00+00:00
Job closed.

Job Description

  • Ensures the timely and accurate processing of post-booking inquiries, requests, and complaints
  • Generates information from all available sources
  • Coordinates with other units within Amicassa on the early resolution of requests of clients received via phone and emails
  • Interfaces with other units of the Ayala Land Inc.
  • Monitors and ensures resolution at the committed time of long term inquiries, requests, and complaints
  • Conducts baseline analysis
  • Replies to buyer's requests within the set turn-around time
  • Prepares real-time monitor/report of accounts handled
  • Handles other related tasks that might be assigned by Customer Care Leads and Head

Minimum Qualifications

  • Must be a Bachelor's degree holder in any field
  • Must have strong verbal and written communication skills
  • Has the willingness to learn the business processes of the company
  • Customer service experience in any industry is an advantage
  • Willing to work in shifting schedules (with weekends off)
  • Amenable to be assigned in Makati Office

Required Skills

  • MS Office
  • Attention to Detail
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
6F Makati Stock Exchange Bldg., Ayala Triangle
Industry
Business Process Outsourcing
Vacancy
15 openings
Website
http://www.amicassa.com.ph/the-company

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Amicassa Process Solutions, Inc.

Amicassa Process Solutions, Inc. (AMICASSA), is a business process outsourcing company that provides after sales administration support to the Residential Business Group of Ayala Land, Inc. (ALI). The services includes but are not limited to the following: sales administration support - reservations and bookings, customer services, monitoring of billing and collection, buyer’s financing assistance, credit investigation, documentation, transfer and release of titles.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: