Data Warehouse | Business Intelligence Developer  

DWH / BI Developer is expected to support and maintain production for ETL and COGNOS area. All defect fixes of production has to be done with highest level of quality. Software developer should be able to provide solutions to production issues and incidents and should be able to interact with other application teams for end-to-end solution of production issues. Should be able to perform a quick first-level analysis.

Role and Responsibilities

• Performing critical & non-critical support activities to ensure production stability
• Provide a quick and professional analysis/trouble shooting tor production related escalation.
• Work with partner teams (Application support, Infra, DBA, Service desk, Monitoring) to provide support for tickets pertaining to all production outstanding issues.
• Work on adhoc requests and other reporting as and when required.
• Provide excellent and quality on call support when needed.
• Adhere to process laid down for production operation.
• Design and development of short/long term development tasks/CRs for production environments.
• Design and development of tasks to enhance performance.
• Ability to work 24x7 production environment setup.
• Provide remote technical support to customers.
• Independent issue handling under pressure situation.

Education and Experience

• Bachelor’s degree holder in any IT-related field
• 3+ years relevant experience as a Data Warehouse and/or Business Intelligence developer

Skill Sets

• Mandatory Skills:
  • Expertise in Cognos BI (preferably v10.x) product suite (Report Studio, Analysis Studio, Query Studio, etc.).
  • Expertise in ETL tool Informatica version 9.1 and above
  • Expertise in Bteq, SQL, PL/SQL, Unix Shell Scripting, Teradata
  • Extensive experience with data warehouse implementations
  • Ability to debug and develop algorithm/logics to provide fix independently
• Preferred (Added Advantage) Skills:
  • Knowledge of Change Data Capture technology
  • Knowledge of distributed, multi-threaded Telecommunication applications (CRM, OMS)
  • Understanding of telecommunications wireless networks (4G/LTE specifically) and network interfaces/standards (e.g. Sy)
  • Understanding of basic communication protocols (specifically Diameter, SOAP, HTTP, GTP?)
  • Knowledge related to mobile UI development
  • Knowledge of telecommunication domain
• Soft Skills:
  • Excellent Troubleshooting skills.
  • Good Business Communication Skills (in English) and Team player.
  • Flexibility to work across 24/7 Shift Roster.
  • Process oriented.
  • Ability to work in a SLA driven environment.
  • Ability to work with a remote teams in close coordination.
  • Excellent time management skills and able to perform parallel execution of task