Amdocs Philippines Inc.
Amdocs Philippines Inc.

Business Analyst for IT and Software  

Amdocs Philippines Inc.

 
  • Taguig, Philippines
    23/F Eco Tower Building, 32nd Street corner 9th Avenue, BGC, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-18T16:00:00+00:00
Job closed.

Job Description

Brief Posting Description

  • Understands business needs.
  • Assesses the impact of those needs, capturing, analyzing and documenting requirements and providing high-level solutions that leverage product capabilities and best practices in order to produce an optimal solution.
  • Communicates and implements recommended solutions.

Responsibilities

  • Gathers and documents business and technical requirements that best reflect customer needs
  • Advises customers based on product capabilities and best practices , leveraging reuse where applicable
  • Provides and designs holistic and integrated high-level solutions that fit customers' business needs, production operability and budget
  • Effectively participate in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support
  • Responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes
  • Ensures that the customer understands the solution. Receives responses to all open questions and action items
  • Supports the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products , EPC lead for all product models and designs, etc.)
  • Prepares solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable
  • Supports the resolution of configuration/ implementation related issues if and when they arise

Minimum Qualifications

  • Bachelor’s degree holder, preferably in an IT-related field
  • 5+ years relevant BA experience
  • Customer-facing experience – ability to present the Amdocs solution using various methods (presentations, demos, and so on)
  • Wide knowledge of relevant products and E2E Business process
  • Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM)
  • Experience in leading a team in cross-Amdocs domain solutions
  • Knowledge in CES9/10, Widgets, MCSS, CRM 9

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
23/F Eco Tower Building, 32nd Street corner 9th Avenue, BGC, Taguig, Metro Manila, Philippines
Industry
Computer Software / Engineering
Vacancy
1 opening
Website
http://www.amdocs.com/

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About Amdocs Philippines Inc.

Amdocs is a leading software and services provider to the world's most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise, and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion in fiscal 2016.

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