Customer Service Representative
Amaysim Philippines inc.
- Makati, Philippines11 F, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-06-23T16:00:00+00:00Job closed.
Job Description
Responsibilities and Duties:
Interact with customers through all channels to provide:
- Accurate information about products and services
- Assistance with any matter that may arise
- Help in setting up or updating their accounts
- Answer troubleshooting and billing concerns.
- Resolutions to complaints
- Excellent service from pre-arrival to post-arrival
- Help with reservations and inquiries from all booking channels
- The carrying out of pre-arrival checks to ensure only relevant information is on booking
- Assurance that all written correspondence is sent to guest within 24 hrs of an inquiry
- Close communication with relevant teams to ensure every guest has a smooth arrival experience
Minimum Qualifications
(24/7) Shifting Schedule
Qualifications and Skills:
- Above Average Communication skills
- Willing to work on Shifting schedules
What's in it for you?
- 14th month pay
- 26 Leave credits per Annum + a Birthday Leave (that makes it 27!)
- HMO on Day 1 of Employment + 2 Additional dependents after Regularization
- Group Life Insurance on Day 1 of Employment
We’re more than ordinary. We’re extraordinary.
We’re more than team mates. We’re heroes.
We’re more than delivering. We’re advocating.
We used to be a telco. Now we are even more.
We’re not just simple. We are amazing!
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Ayala North Exchange Tower 2, 6796 Ayala Avenue corner Salcedo St., Legaspi Village
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About Amaysim Philippines inc.
If working in empowered teams, delivering excellent customer service to internal and external customers, surrounded by like-minded people within an amazing workplace culture is what you're seeking then look no further. As a company, we value our core principles of reliability, simplicity, agility and empathy above all else, and unlike some, we genuinely live and breath these values. Everything we do, we do with these at the forefront of our minds, and we truly believe that these help set us apart from other employers and help inspire us to make amazing products for our customers.
amaysim is all about making life amazingly simple for our customers, no matter if you are on our award-winning mobile plans, unlimited broadband plans or simple energy plans. We empower people to get on with living their lives and believe every Aussie deserves a fair deal paired with a great customer experience. That’s why we don’t do small print. Or lock-in contracts. Ever. Just you + us + what we reckon are the best plans in Oz.