Alorica Philippines, Inc.
Alorica Philippines, Inc.

Technical Support Representative  

Alorica Philippines, Inc.

  • Makati, Philippines
    24/F Exportbank Bldg., Chino Roces corner Gil Puyat, Makati City, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-30T16:00:00+00:00
Job closed.

Job Description

Provide the clients of the biggest internet provider in US with variety of technical support through calls like internet connection issue, browser and email concerns or other IT related technology that include networking, dial-up and ADSL.

Responsibilities and Duties:

  • Provide clear inbound communication through telephone technical support
  • Identify the problems of customers quickly and precisely
  • Able to give clear and concise instructions and must have good customer service

Minimum Qualifications

  • 18 years old and above
  • Completed at least 2 years in college or equivalent
  • With or without call center experience
  • Fresh graduates are encouraged to apply

Required Skills

  • Business Correspondence
  • Organizing and Planning
  • Persuasion and Negotiation
  • MS Office
  • Problem Sensitivity
  • Information Ordering

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's studies
Recruiter response to application
Sometimes
Office Address
24/F Exportbank Bldg., Chino Roces corner Gil Puyat, Makati City, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
500 openings
Website
http://alorica.com/

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About Alorica Philippines, Inc.

Alorica Philippines | Company Overview At Alorica, it's our people that make us successful. Whether it’s the enthusiasm they bring to the job each day or their willingness to go above and beyond our clients’ expectations, the collective excellence of our associates has been the driving force behind our growth for over 25 years. Alorica Philippines | Careers Alorica jobs provides our employees with a supportive, enjoyable work environment that offers vast opportunities for professional development. Our associates are a part of a diverse “corporate family,” one whose values include innovation, collaboration and the recognition of individual achievement. When you join Alorica, you’re getting more than just a job with competitive pay and a robust benefits package. You’re getting the chance to build an interesting and fulfilling career, one that brings new challenges and experiences with every day. As an Alorica associate, you not only work for our organization—you also work for the clients we serve. Whether you’re providing customer care for a well-known satellite services provider or a Fortune 100 financial giant, a career at Alorica allows you to explore a range of fascinating industries and proudly represent some of the world’s leading brands. Alorica is an equal opportunity employer. As an industry leader with locations worldwide, we are committed to recruiting, hiring and retaining talented men and women from all walks of life. See our Diversity page for more details. Alorica is now hiring! And we are currently seeking bright, motivated individuals to join our corporate family. Qualified candidates have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.

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