System Assistant Manager
Aleph Talent Solutions
- Cebu, PhilippinesCitylights Garden Tower 1, Apas, Cebu City, Cebu, PhilippinesCebuCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-01-22T16:00:00+00:00Job closed.
Job Description
Basic Function
- Assist in day to day systems operation issues.
- Assist in providing technical guidance to desktop engineers in resolving end user issues.
- Perform daily monitoring and ensure the uptime and availability of all servers and system services.
Essential Functions
- Participate in incident and outage troubleshooting call and resolution.
- Assist in identifying the cause of the outage and providing necessary preventive actions.
- Identify and present necessary changes based on the operations and systems requirements.
- Assist in maintaining the availability and uptime of all servers and system services.
- Assist in maintaining the desktop and server compliance level identified on the corporate level.
- Coordinate with other members of systems team for assistance and some support on operational issues.
- Perform systems changes as required based on operation requirement and system enhancements.
- Coordination with vendor for requirements and other support concerns
Minimum Qualifications
- Education Requirements
- Bachelor’s / College Degree of Computer Science / Engineering or any related course.
- Microsoft Certification / ITIL Certification is desirable.
- Other IT Certifications is desirable.
- Work Experience Requirements
- At least 10 years of IT experience. Preferably currently employed as Supervisor / Team Leader / Assistant Manager position.
- Has working experience on a BPO environment.
- Experience working in a multinational company.
- Has at least 8 years of experience managing Windows 2008 / Windows 2012 / Linux servers in a production environment.
- Experience in installation, administration, performance tuning, and troubleshooting of Windows and Linux operating systems.
- Has experienced managing HP / DELL / Cisco server hardware and other server technologies.
- In-depth knowledge and understanding of windows services and roles like DHCP, AD, DNS, GPO, and WDS.
- In-depth knowledge and understanding of backup technologies and applications.
- In-depth knowledge and understanding of storage and virtualization technology especially VMWare.
- In-depth knowledge and understanding of web proxy and web filtering technologies.
- In-depth knowledge and understanding of Microsoft products like SCCM, SCOM, Exchange and Lync.
- In-depth knowledge and understanding of endpoint security applications like Anti-virus, DLP and the likes.
- Intermediate scripting skills like VBScript, Batch File, PowerShell.,
- Willing to work on graveyard, shifting, and extended shifts.
- Willing to work in Mall of Asia, Pasay City
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Citylights Garden Tower 1, Apas, Cebu City, Cebu, Philippines
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About Aleph Talent Solutions
Aleph Talent Solutions is a human resource solutions firm that provides business support for recruitment & executive search, end-to-end hiring, compensation and benefits structure, accounting, payroll, and government reports compliance, and training and development.
Aleph Talent Solutions works with talent-intensive businesses in Luzon, Visayas, and Mindanao. With our extensive experience in recruitment, headhunting, sourcing, business development, and training and development Aleph Talent Solutions will match the best person, skills, talent, and experience to the right position and honing previously untapped wherewithal of fresh graduates, preparing them for the job market.
We are seasoned recruiters, headhunters, and human resource practitioners that work according to RECRUITMENT QUALITY and HIT RATES. We are not in the business of “merely endorsing” candidates. We are in the business of helping businesses expand and grow. We want our hires to be your best hires.