Quality Analyst-USRN
Aleph Talent Solutions
- Cebu City, Philippines1B Tower 1 Citylights Gardens, Apas, Lahug, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-29T16:00:00+00:00Job closed.
Job Description
- Provide expertise claims support by reviewing, researching, investigating, auditing claims.
- Analyze and identify trends and provides feedback and reports to reduce errors and improve claims processes and performance.
- Responsible for all aspects of quality assurance.
- Audit interactions between agent & members/providers and complete coaching on opportunities observed.
- Provide consulting support to site/account management.
Minimum Qualifications
- Must have a degree in BS Nursing and an an active USRN License;
- Must have at least 6-months BPO Experience. Clinical or hospital experience is not required.;
- Moderate proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications;
- Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product;
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 1B Tower 1 Citylights Gardens, Apas, Lahug, Cebu City, Central Visayas, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Aleph Talent Solutions
Aleph Talent Solutions is a human resource solutions firm that provides business support for recruitment & executive search, end-to-end hiring, compensation and benefits structure, accounting, payroll, and government reports compliance, and training and development.
Aleph Talent Solutions works with talent-intensive businesses in Luzon, Visayas, and Mindanao. With our extensive experience in recruitment, headhunting, sourcing, business development, and training and development Aleph Talent Solutions will match the best person, skills, talent, and experience to the right position and honing previously untapped wherewithal of fresh graduates, preparing them for the job market.
We are seasoned recruiters, headhunters, and human resource practitioners that work according to RECRUITMENT QUALITY and HIT RATES. We are not in the business of “merely endorsing” candidates. We are in the business of helping businesses expand and grow. We want our hires to be your best hires.