Aleph Talent Solutions
Aleph Talent Solutions

Enterprise Support Engineer  

Aleph Talent Solutions

 
  • Cebu City, Philippines
    1B Tower 1 Citylights Gardens, Apas, Lahug, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-22T16:00:00+00:00
Job closed.

Job Description

Communicate to Perceptive Software customers and employees, written and oral, in a professional fashion.
• Compose and submit on-line support materials (FAQ’s and KB articles) to assist in reducing overall issue income

Minimum Qualifications

· • An information Technology related college degree or equivalent work experience is preferred
· • Previous help desk experience is preferred
· • Strong technical, analytical, and problem solving skills
· • Exceptional communication skills (written and oral)
· • Effective time management and organizational skills
· • Exceptional customer service and people skills
· • Strong collaboration and teamwork abilities
Preferred Skills
· • Operating Systems: Windows, Windows Server, Unix (Solaris, HP/UX, AIX), Linux
· • Database Software: Microsoft SQL Server, Oracle
· • PACS, HL7, and DICOM experience a plus
· • Web Technologies: Web services, JRun, Tomcat, WebSphere, WebLogic, IIS
· • Hardware: Peripheral installation & configuration (scanners, SCSI cards, SCSI devices. MFPs).
· • Development: Visual Basic Script, JavaScript, HTML, DHTML, XML, XSL, ASP, PHP, Ruby, Python
· • Networking: TCP/IP protocol, Ethernet, WAN, LDAP, Active Directory, Novell NetWare
· • Application Software: Google Apps, Microsoft Office (Excel, Word, Access, Outlook), Internet Explorer, Firefox, Safari
· • Messaging Systems: Google Mail, Lotus Domino, Microsoft Exchange, Novell GroupWise

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Transportation AllowancesTransportation Allowances
  • Free Lunch or SnacksFree Lunch or Snacks
  • Performance BonusPerformance Bonus

Required Skills

  • MS Office
  • ITIL
  • SQL
  • Microsoft / MS Access
  • Microsoft / MS Exchange

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
1B Tower 1 Citylights Gardens, Apas, Lahug, Cebu City, Central Visayas, Philippines
Industry
Staffing / Recruiting
Vacancy
1 opening
Website
https://www.alephtalentsolutions.com

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About Aleph Talent Solutions

Aleph Talent Solutions is a human resource solutions firm that provides business support for recruitment & executive search, end-to-end hiring, compensation and benefits structure, accounting, payroll, and government reports compliance, and training and development. Aleph Talent Solutions works with talent-intensive businesses in Luzon, Visayas, and Mindanao. With our extensive experience in recruitment, headhunting, sourcing, business development, and training and development Aleph Talent Solutions will match the best person, skills, talent, and experience to the right position and honing previously untapped wherewithal of fresh graduates, preparing them for the job market. We are seasoned recruiters, headhunters, and human resource practitioners that work according to RECRUITMENT QUALITY and HIT RATES. We are not in the business of “merely endorsing” candidates. We are in the business of helping businesses expand and grow. We want our hires to be your best hires.

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