Helpdesk Associate
Affinity X
- Quezon City, Philippines4F, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2022-07-10T16:00:00+00:00Job closed.
Job Description
The Helpdesk Associate will be responsible for L1 support of all user tickets, inventory management, hardware procurement, and deployment of IT equipment across the organization.
Duties and Responsibilities:
- Manage asset inventory
- Remote or face-to-face support of users.
- Create, maintain, and manage accounts for all employees and contractors.
- Responsible for all IT-related onboarding and offboarding procedures including account creation, laptop setup, and user provisioning.
- Work with different IT teams on implementing security initiatives across the company.
- Manage printers and print servers.
- Work with hardware vendors for warranty repairs/replacements
Minimum Qualifications
Job Qualifications:
- Bachelor's Degree in Engineering, MIS, or related field.
- Fresh graduate to 3 years experience in IT support
- Any technical certifications are a plus
- Experience in an organization with ISO 9001 and 27001 certifications is an advantage
- Excellent written and oral English communications skills
- Ability to work independently
Perks and Benefits
Medical / Health Insurance
Life Insurance
Preferred Courses
- Computer Engineering
- Information Technology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Delta Bldg. UP AyalaLand Technohub, Quezon City
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About Affinity X
AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.