Marketing Consultant

Affinity X

  • Quezon City, Philippines
    UP-AyalaLand Technohub, Commonwealth Avenue, Diliman, Quezon City, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 10 Dec
Recruiter was hiring a day ago

Marketing Consultant

Affinity X

Job Description

S/he will be responsible for contacting customers by phone to collect information. By conducting phone interviews with our customers, s/he works to understand the customers' business, help develop content ideas, and create a package of information that can be used by our internal creative teams to generate compelling online and offline copy.

  • Act as the main point of contact for multiple customers via phone and email and our internal creative teams to deliver sharp copy packages within tight timelines
  • Handle customer calls and inquiries to gather pertinent business information needed in the creation of their websites
  • Through phone interviews with clients, assist in the creation and maintenance of customer-specific documentation for assigned customer base and desired output medium
  • Document details of each call accurately as per company-provided guidelines
  • Document and track amendment requests and completions
  • Work with appropriate teams within the organization to collect assets (logos, images, other digital information) for completion of their websites
  • Conduct research vital to capturing customer information

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, Art/Design/Creative Multimedia, Computer Science/Information Technology, Business Studies/Administration/Management, Mass Communications, Marketing or equivalent.
  • Minimum of 1-year solid experience in a BPO.
  • Excellent verbal and written communication skills, with strong phone and interviewing skills
  • Working knowledge of Search Engine Optimization is an advantage.
  • Strong client relationship building experience
  • Proficient with various software applications programs including email messaging applications, Microsoft Office (Word and Excel).
  • Open to graveyard shift
  • Full-Time position(s) available.

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances
  • Recruitment / Signing Bonus Recruitment / Signing Bonus

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
UP-AyalaLand Technohub, Commonwealth Avenue, Diliman, Quezon City, Quezon City, Metro Manila, Philippines
Marketing / Advertising / Sales
1 opening

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About Affinity X

AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.
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