adish International Corporation
adish International Corporation

Game Support Associate | Hybrid  

adish International Corporation

  • Makati, Philippines
    12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino, Makati, Metro Manila, Philippines
    Metro Manila
  • PHP 13,000.00 - PHP 16,000.00 / month
  • Full timeFULL_TIME

Expired 2 months ago

Job closed.

Job Description

  • Familiarize and play client's games (iOS, Android, or PC)
  • Provide email user support services such as responding to user's inquiries for iOS/ Android/ PC applications through email support/ ticketing system.
  • Escalates certain issues when necessary.
  • Be familiar with the team processes and product/game specifications.
  • Check in-app announcements, official pages, or social networking sites for new information and updates.

Minimum Qualifications

  • Any Bachelor's degree
  • Above-average English communication skills (particularly written communication skills)
  • Familiarity with basic Microsoft Office applications (Word, Powerpoint, Excel) and basic Google applications (drive, docs, sheets)
  • Must be willing to work in shifting schedules, on weekends, and on holidays.
  • Has enthusiasm and familiarity with mobile games and other online games.
  • Can work under a fast-paced environment while maintaining high quality of work
  • Detail-oriented, can work smoothly with a team and can manage time responsibly
  • Hybrid Work Arrangement (until further notice): Must be willing to work on-site located in Ayala Avenue, Makati City every once a week between Mondays-Fridays only and the rest of the work days will be work-from-home (decent internet connection is required for WFH and work unit will be provided by the company)
  • Must be willing to work on-site if the company requires for full RTO (Return to Office)
  • Fresh graduates
  • Full-time position. Not open for part-timers and working students

Perks and Benefits

  • Work from HomeWork from Home
  • Retirement Benefit PlansRetirement Benefit Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans


  • Performance Incentive Program

  • Operations Level Promotions

  • Hybrid Work Arrangement until further notice (work-on-site every once a week between Mondays-Fridays, Regular shifts only, the rest of the work days will be work-from-home)

Required Skills

  • Email Support
  • Chat Support
  • Customer Service
  • Time Management
  • Communication Skills
  • Data Encoding / Data Entry

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino
Business Process Outsourcing
2 openings

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About adish International Corporation

adish International Corporation is a Japan-based business outsourcing company that specializes in providing multilingual game customer support for well-known gaming companies, as well as managing and monitoring social media sites (Facebook & Instagram) for gaming and enterprise accounts. Our mission is to spread “delight in every connection". This means to deliver nothing less than a delightful experience. We resolve pervasive customer issues and problems that cause pain and dissatisfaction, amidst oceans of information in cyberspace. This contributes to delight of all our stakeholders: our clients, end users, members, investors, partners, and the communities we serve.

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