adish International Corporation
adish International Corporation

Game Support Associate | Hybrid  

adish International Corporation

 
  • Makati, Philippines
    12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • PHP 13,000.00 - PHP 16,000.00 / month
    PHP
    13000
    16000
    13000
    MONTH
  • Full timeFULL_TIME

Expired 2 months ago

2022-10-17T16:00:00+00:00
Job closed.

Job Description

  • Familiarize and play client's games (iOS, Android, or PC)
  • Provide email user support services such as responding to user's inquiries for iOS/ Android/ PC applications through email support/ ticketing system.
  • Escalates certain issues when necessary.
  • Be familiar with the team processes and product/game specifications.
  • Check in-app announcements, official pages, or social networking sites for new information and updates.

Minimum Qualifications

  • Any Bachelor's degree
  • Above-average English communication skills (particularly written communication skills)
  • Familiarity with basic Microsoft Office applications (Word, Powerpoint, Excel) and basic Google applications (drive, docs, sheets)
  • Must be willing to work in shifting schedules, on weekends, and on holidays.
  • Has enthusiasm and familiarity with mobile games and other online games.
  • Can work under a fast-paced environment while maintaining high quality of work
  • Detail-oriented, can work smoothly with a team and can manage time responsibly
  • Hybrid Work Arrangement (until further notice): Must be willing to work on-site located in Ayala Avenue, Makati City every once a week between Mondays-Fridays only and the rest of the work days will be work-from-home (decent internet connection is required for WFH and work unit will be provided by the company)
  • Must be willing to work on-site if the company requires for full RTO (Return to Office)
  • Fresh graduates
  • Full-time position. Not open for part-timers and working students

Perks and Benefits

  • Work from HomeWork from Home
  • Retirement Benefit PlansRetirement Benefit Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Other

  • Performance Incentive Program

  • Operations Level Promotions

  • Hybrid Work Arrangement until further notice (work-on-site every once a week between Mondays-Fridays, Regular shifts only, the rest of the work days will be work-from-home)

Required Skills

  • Email Support
  • Chat Support
  • Customer Service
  • Time Management
  • Communication Skills
  • Data Encoding / Data Entry

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
12th Floor, JAKA Building, 6780 Ayala Avenue, cor VA Rufino
Industry
Business Process Outsourcing
Vacancy
2 openings
Website
http://adish-intl.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About adish International Corporation

adish International Corporation is a Japan-based business outsourcing company that specializes in providing multilingual game customer support for well-known gaming companies, as well as managing and monitoring social media sites (Facebook & Instagram) for gaming and enterprise accounts. Our mission is to spread “delight in every connection". This means to deliver nothing less than a delightful experience. We resolve pervasive customer issues and problems that cause pain and dissatisfaction, amidst oceans of information in cyberspace. This contributes to delight of all our stakeholders: our clients, end users, members, investors, partners, and the communities we serve.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

  • Job Categories:

    Related to your search: