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Addforce Human Resource Solutions Inc

Mandarin Cantonese Korean Speaker Urgent Start ASAP  

Addforce Human Resource Solutions Inc

  • Pasay, Philippines
    Pasay, NCR, Philippines
    Pasay
    NCR
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired a month ago

2024-06-18T08:16:09.897473+00:00
Job closed.

Job Description

Bilingual Speakers:
Mandarin, Korean and Cantonese Language

Location: Pasay

Salary Package
Mandarin Speaker

Basic : 21,333

Allowance : 1500

Language Premium : 50,000

Korean Speaker

Basic : 21,333

Allowance : 1500

Language Premium : 50,000

Cantonese Speaker

Basic : 21,333

Allowance : 1500

Language Premium : 60,000


Duties & Responsibilities

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  2. Responding promptly to customer inquiries.
  3. Communicating with customers through various channels.
  4. Acknowledging and resolving customer complaints.
  5. Knowing our products inside and out so that you can answer questions.
  6. Processing orders, forms, applications, and requests.
  7. Keeping records of customer interactions, transactions, comments, and complaints.
  8. Communicating and coordinating with colleagues as necessary.
  9. Providing feedback on the efficiency of the customer service process.
  10. Managing a team of junior customer service representatives.
  11. Ensure customer satisfaction and provide professional customer support.

Minimum Qualifications

Bilingual Speakers:
Mandarin, Korean and Cantonese Language


Job Requirements:

  • Excellent communication skills (oral and written) must be fluent in both English and Cantonese, Korean or Mandarin language.
  • Proficient in using MS Office applications and excellent presentation skills.

  • Familiarity with interactive learning activities.

  • Ability to multi-task in a fast-paced environment

  • This is Healthcare Account ( Humana )

  • At least Senior High School graduate

  • No BPO experience
  • Can start as soon as possible
  • Amenable to work onsite
  • Willing to work in Night Shift schedule

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Office Address
Pasay, NCR, Philippines
Industry
Human Resources / HR
Vacancy
1 opening
Website
https://www.linkedin.com/company/addforce-hr-solutions-inc/about/

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About Addforce Human Resource Solutions Inc

Addforce HR Solutions, Inc. is a Total Human Resource Provider, offering full wide-ranging and affordable services. We specialize in Placement / Executive Search Services for rank and file positions as well as Managerial to Top Level Executives. Our Big Difference from the Rest • Database of highly qualified professionals • Team of competent recruitment consultants • QRT - Quick Response Time Company size 11-50 employees Headquarters Quezon City, National Capital Region Founded 2014 Specialties Executive Search / Placement, Permanent Placement, RPO, Shortlisting, Talent Management, Reference Check, Call Center Service, and Information Technology

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