Franchise Operations Analyst (Negros Occidental)
Generika Drugstore
- Moises Padilla, PhilippinesUnnamed Road, Moises Padilla, Negros Occidental, PhilippinesMoises PadillaWestern VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-09-08T16:15:06.737526+00:00Job Description
- Coordinates with Franchise Operations Supervisor, Franchisees and/or his designated representative in formulating action plans to ensure that the stores attain or exceed their sales targets and reach high levels of profitability.
- Assists Franchisees during the early months of their operations to reach break-even points and target sales as early as possible
- Develops abilities of the franchisee, store supervisors and other store personnel to deliver effective customer service and store performance.
- Implements sales or marketing projects, in coordination with franchisees, to boost sales and uses these projects as an opportunity to train the Franchisee’s staff.
- Motivates the franchisee’s staff and keep them in high spirit.
- Acts as a contact person of Franchisee and representative of Franchisor for issues and matters pertaining to the store operations of franchised stores.
- Relays all important feedbacks to FOS for proper coordination so that appropriate actions can be taken
- Coordinates closely with the Business Development Manager and the Franchisee prior to store launch, and coordinates with them on the final steps of the store launch including training of employees, schedules, sales and marketing plans for the store launch, goods, supplies and equipment to be provided to franchisees
- Gives timely Updates to Franchisees on all developments being initiated and/or implemented by the Franchisor/Generika Drugstores and monitors full compliance therefrom.
- Monitors the full implementation of all marketing programs and activities and provides feedback to Marketing for appropriate action.
- Reviews and recommends promotional requests and local sales marketing activities of the franchised stores.
- Monitors the other aspects of store operations, such as proper manning of the stores, training programs, store appearance and maintenance, functional equipment, customer service, inventory management and control.
- Monitors and implements the full compliance of stores to the policies and guidelines as per the Franchise Agreement and submits Reports on violations and other findings.
- Suggests system improvements based on findings during store visits and on feedback from store personnel and franchisee/s.
- Suggests changes/revisions/improvements in Operations Manual and/or training programs to store personnel and franchisees so as to help them improve their skills and competencies to manage the store effectively.
- Provides market intelligence reports about the retail/drugstore industry, competitors and other relevant trade information.
- Performs other tasks or responsibilities that may be assigned by Management from time to time.
Minimum Qualifications
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Effective Human Relations, Good communication skills both oral and written, Strong sales and marketing skills, Ability to work independently and to manage time and prioritize tasks, Good analytical and problem solving skills
- Preferably Entry Level specialized in Sales - Retail/General or equivalent.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Negros Occidental, Western Visayas, Philippines
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About Generika Drugstore
The Generika Drugstore is the pharmaceutical retailing arm of the Generika group, one of the pioneers in the distribution of quality generic medicines in the Philippines. As a subsidiary of Ayala Healthcare Holdings, Inc., a wholly owned subsidiary of Ayala Corporation, Generika aims to be the leading national drugstore chain that provides quality affordable generic medicines with superior customer service and a strong sense of social purpose. With over six hundred (600) retail drugstores in the Philippines and backed by its strategic, long term partnership with Ayala Corporation, Generika seeks to help address the gaps in affordable retail healthcare and raise its level of efficiency and accessibility to serve Filipino families by providing a wide range of quality medicines at affordable prices.