Generika Drugstore
Generika Drugstore

Area Operations Manager  

Generika Drugstore

 
  • Parañaque, Philippines
    1st St, San Antonio, Parañaque, Metro Manila, Philippines
    Parañaque
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-04T16:00:00+00:00
Job closed.

Job Description

  • Coordinate with Retail Operations Manager, Franchisees, and/or his designated representative in formulating action plans to ensure that the stores attain or exceed their sales targets and reach high levels of profitability.
  • Manage overall store operations performance of franchise stores in his/her assigned area.
  • Ensure that store operation is financially feasible and profitable in his/her assigned area based on targets set by management
  • Assist in developing and improving the Sales performance of the franchise stores in his/her assigned area to achieve the targets set by management.
  • Assist the FOA(s) in developing monthly activities to improve brand awareness and sales of the company owned store in his/her assigned area.
  • Monitor and ensure timely completion in terms of deadlines and achieving the results set for each planned activity of all company owned stores in his/her assigned area.
  • Communicate sales status, issues, and/or concerns with executive management, team members, etc. for improvement of Franchise store.
  • Prepare and deliver executive presentations and reports to management on a monthly basis on whenever needed.
  • Ensure performance improvements in the monthly compliance audits of the franchise stores in his/her assigned area.
  • Assist the FOA(s) in reviewing and/or selecting of Corporate accounts and monitor their monthly performance and contract compliance.
  • Maximize sales and help FOA(s) through effective management of retail space, stock control/inventory management, and the highest levels of Customer Service.
  • Ensure that all requests by FOA/s related to their respective stores are within the company’s policies and procedures.
  • Approve all operational requests of Franchise stores within his/her assigned area as long as these are within his approval limits.
  • Assist in ensuring the timely processing of these requests to ensure the smooth and continuous flow of operations of the stores.
  • Create and maintain excellent internal and external working relations that promote the brand and company.
  • Continuously explore opportunities to affect additional cost savings and improve service standards.
  • Ensure effective communication between Store Supervisor and the Operations teams.
  • Assist Business Development team in determining new locations for franchise stores in his/her area
  • Assist Business Development team in negotiating and dealing with Lessors of properties leased by Franchise stores to ensure smooth operation of the stores in his/her assigned area.
  • Ensure the timely and proper preparation of Incident reports for store personnel that have violated company policies and procedures.
  • Perform all other duties and responsibilities that may be assigned from time to time.

Minimum Qualifications

EDUCATION and EXPERIENCE

  • Bachelor’s degree in any Business related course.
  • 5 years of relevant experience as a Store Supervisor of a retail store.
  • Present experience as Operation Supervisor handling multiple stores/areas.
  • Experience in the Pharma Retail industry would be a distinct advantage.

COMPETENCIES

  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Time management skills.
  • Strong analytical and problem solving skills.
  • Able to:
    • Establish or to attend store activities.
    • Identify problems and choose a logical solution.
    • Understand the functional aspects of store operations.
    • Evaluate and analyze reports or data provided.
    • Give instructions and supervise teams.
    • Supervise team members within and outside of Store Activities.
    • Exercise tact and diplomacy.
    • Deliberate or discuss Supervisor matters with store operations members.
    • Motivate team members.
    • Persuade corporate account for company owned.
    • Render extended work hours as required by store activities.
  • Excellent team player.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
DPII bldg. 1st. st. Cervantes compound km.17 west service road Paranaque City.
Industry
Pharmaceuticals
Vacancy
2 openings
Website
http://www.generika.com.ph

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About Generika Drugstore

The Generika Drugstore is the pharmaceutical retailing arm of the Generika group, one of the pioneers in the distribution of quality generic medicines in the Philippines. As a subsidiary of Ayala Healthcare Holdings, Inc., a wholly owned subsidiary of Ayala Corporation, Generika aims to be the leading national drugstore chain that provides quality affordable generic medicines with superior customer service and a strong sense of social purpose. With over six hundred (600) retail drugstores in the Philippines and backed by its strategic, long term partnership with Ayala Corporation, Generika seeks to help address the gaps in affordable retail healthcare and raise its level of efficiency and accessibility to serve Filipino families by providing a wide range of quality medicines at affordable prices.

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