Achieve Wealth Technologies
Achieve Wealth Technologies

Virtual Assistant Patient Concierge  

Achieve Wealth Technologies

 
  • Cedar Park, United States
    Cedar Park, Texas, United States
    Cedar Park
    Texas
    United States
    United States
    TELECOMMUTE
  • $3.00 - $6.00 / hour
    USD
    3
    6
    3
    HOUR
  • Part timePART_TIME

Posted a month ago and deadline of application is on 31 Oct

Recruiter was hiring a month ago

2022-08-24T04:24:40.277993+00:002022-10-31T05:00:00+00:00

Job Description

Job Purpose


The Patient Concierge Healthcare Virtual Assistant’s primary responsibilities are to increase patient satisfaction by providing exemplary customer service to promote growth, retention and loyalty among patients. You will work with patients by phone, email and text to support patients in various aspects. If you want more out of life and have always wanted to be a part of something really big that would change lives for the better, this is your opportunity.


Responsibilities

  • Receive all inbound calls to close Leads wanting to receive treatments at our clinic
  • Call, email, and use various communication forms to identify the validity and potential of the lead
  • Receive all inbound calls to answer questions – fact find and qualify lead/route to appropriate team member if needed
  • Enthusiastic, persistent, friendly and professional on the phone
  • Implement training material throughout calls
  • Work with patients to ensure they are satisfied with the services provided
  • Provide excellent service to our patients and apply effective troubleshooting techniques under pressure
  • Encourage happy patients to send us their success stories
  • Share patient success stories during daily company meeting
  • Implement our CARE system to follow-up with our patients to provide 5 star service

Work Shifts: Central Standard Time

Full-time = Monday - Thursday (8am -12pm, 2pm-6pm) and Friday (8am-12pm, 1pm-5pm)

Minimum Qualifications

  • Thrives in a fast-paced environment
  • Desire to help others
  • Competent Problem Solver
  • Detail Oriented, and Organized
  • Adaptability – adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Inspire the trust of others; work with integrity and ethically; uphold organizational values
  • Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decision
  • Demonstrates persistence and overcome obstacles; measures self against standard of excellence
  • Medical terminology background is preferred
  • Customer Service & Sale experience preferred
  • Technical aptitude with the ability to learn software programs quickly

Perks and Benefits

  • Work from HomeWork from Home
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays

Other

potential to become full-time with full-time benefits

Required Skills

  • Telephone Skills
  • Attention to Detail
  • Customer Service
  • Closing Sales

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Once in a while
Office Address
Cedar Park, Texas, United States
Industry
Health / Fitness
Vacancy
10 openings
Website
https://www.achieveintegrativehealth.com/

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About Achieve Wealth Technologies

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies. Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis. Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.

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