Senior Customer Service Specialist | Quezon City
- Quezon City, Philippines, Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippines
- 15,000.00 - 30,000.00 PHP / monthPHP15,000.0030,000.0015,000.00MONTH
- Full time
- Follow up customer calls where necessary
- Maintain customer/potential customer data bases
- Accomplishes information systems and organization mission by completing related results as needed
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Enter new customer information into system
- Identify and escalate priority issues
- Build sustainable relationships and engage customers by taking the extra mile
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Fresh graduates are also welcome to apply.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including NIGHT SHIFT.
- Day shift is also available.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Child Care Benefits
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
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