Customer Service | Telco Account | North Edsa QC
- Quezon City, PhilippinesNorth Ave, Bagong Pag-Asa, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- 17,000.00 - 18,000.00 PHP / monthPHP17,000.0018,000.0017,000.00MONTH
- Full time
- This position acts as the first point of contact for all customer concerns and must exhibit eagerness to assist and resolve customer issues at all times.
- Handle inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries.
- Resolve customers’ issues via phone in a professional and timely manner.
- Stay positive and give customer reassurance that their concerns are your primary concern.
- Fixed monthly salary and allowances 17K-18K with Incentives as high as 50K per month.
- HMO benefits
- High School or SHS graduate / Bachelors degree graduate or undergraduate
- Good command of the English language
- Confident and critical thinker
- With or without BPO experience
- Computer literate with typing speed of 28wpm
- Willing to work on a flexible shift
- Amenable to be assigned in Quezon City (near North EDSA MRT station)
Perks and Benefits
- Medical / Health Insurance
- Paid Holidays
- Paid Vacation Leave
- Performance Bonus
- Paid Sick Leave
- Recruitment / Signing Bonus
- Job level
- Entry Level / Junior, Apprentice
- Job category
- Customer Service
- Educational requirement
- Graduated from high school
- Recruiter response to application
- Office Address
- SM City North EDSA, North Ave, 1105 Quezon City, Philippines
- Call Center / BPO
- 120 openings
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.