Credit and Collection Representative | Financial and Banking Services

Aces Call Center Jobs Inc.

  • Mandaluyong, Philippines
    605, Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • 13,000.00 - 20,000.00 PHP / monthPHP13,000.0020,000.0013,000.00MONTH
  • Full time
Posted 4 months ago and deadline of application is on 17 Jul
Recruiter was hiring an hour ago

Credit and Collection Representative | Financial and Banking Services

Aces Call Center Jobs Inc.

Job Description

  • Plan and execute a systematic collections strategy for accounts receivable and holds the Credit and Collections team accountable for carrying out this strategy.
  • Listen to understand issues brought forward by our internal and external customers.
    • Bring internal account managers together with our external customers to resolve these issues.
  • Taks appropriate action to overcome situations preventing collection of past due accounts such as:
    • Payment disputes
    • Insolvency situations
    • Customer concerns
    • Purchase order errors
    • Pricing errors
    • Shipping errors
    • Unearned discounts, etc.
  • Assume lead role of Account Manager on escalated accounts in addition to owning a portfolio of key accounts.
  • Travel to internal meetings and customer visits within our territory.
  • Prepare monthly and ad hoc reporting for the Executive team and Account Managers on the accounts receivable portfolio.
  • Establish credit limits for new customers and reviews credit limits for existing customers, in accordance with the company’s credit policies.
  • Train, develos, and supervise Credit and Collections Associates.
  • Review department organization, staffing, and workload to insure proper deployment of resources.
    • Understand each Associate’s job duties and responsibilities.
  • Identify and implement process improvements.
  • Support the timely completion of the monthly financial closing.
    • Complete audit requests.
    • Assist in completing all other compliance/reporting requests related to cash collections and the accounts receivable portfolio.

Minimum Qualifications

  • Average to good knowledge in computer applications.
  • Average to advanced written and spoken English.
  • Assertive, analytical, and detail oriented.
  • Amenable to shifting schedules, including night shifts.
  • Preferably Filipino.

Required Skills

  • Sales and Marketing Knowledge
  • Customer Service
  • Communication Skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Graduated from high school
Recruiter response to application
Office Address
605, Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Mandaluyong, Metro Manila, Philippines
Call Center / BPO
250 openings

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About Aces Call Center Jobs Inc.

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One Stop Shop - One Day Hiring Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified. Since 2011, over 10,000+ jobseekers found their job through ACES! CHOICES Comprehensive Active Jobs Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS) Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers. CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Check to qualified hires. It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 SODEXO Gift Checks to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES. Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of SODEXO Gift Checks to thousands of jobseekers hired through ACES. ________________________________________ Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within: • Makati City • Ortigas Center • Mandaluyong City • Pasig City • Masinag, Antipolo • Taguig City - Fort Bonifacio • Quezon City - Libis, Commonwealth, Fairview • South Luzon Area - Sucat, Alabang, Laguna • Cebu City • Other Areas Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions: • Inbound and Outbound Customer Service Reps (CSR) • Hotel Reservations and Sales or Online Hotel Booking Agents • Technical Support Representatives (TSR) for various industries • Internal Help Desk Officers • Insurance Account Services • Financial Services Agents - Fraud, Mortgage, Brokerage • Collections Account - Credit Analysts, Collection • Banking and Finance • Multi lingual or bi lingual (English, Bahasa, Japanese, Mandarin, Cantonese, Thai Spanish and other bi-lingual) - BASIC PAY can be as high as 68,000 pesos • Billing Account Services • Travel Booking / Airline Ticketing Account • Pioneer Account / Local accounts • DAYSHIFT - CSR / TSR • BPO jobs in the Philippines in Sales Finance Customer Service CSR TSR technical support CCR Healthcare insurance Telco Bank and thousands of other vacancies