Travel Ticketing Executives

Aces Call Center Jobs Inc.

  • Makati, Philippines
    , Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • 15,000.00 - 20,000.00 PHP / monthPHP15,000.0020,000.0015,000.00MONTH
  • Full time
Posted 21 days ago and deadline of application is on 20 Dec
Recruiter was hiring a day ago

Travel Ticketing Executives

Aces Call Center Jobs Inc.

Job Description

  • Answer calls and respond to emails.
  • Handle customer inquiries both telephonically and by email.
  • Research required information using available resources.
  • Manage and resolve customer complaints.
  • Provide customers with product and service information.
  • Enter new customer information into system.
  • Update existing customer information.
  • Process orders, forms, and applications.
  • Identify and escalate priority issues.
  • Route calls to appropriate resource.
  • Follow up customer calls whenever necessary.
  • Document all call information according to standard operating procedures.
  • Complete call logs and produce call reports.

Minimum Qualifications

  • Previous experience in a customer support role.
  • Track record of over-achieving quota.
  • Familiarity with CRM systems and practices.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focused.
  • Adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.

Perks and Benefits

    Other

    SALARY PACKAGE

    • Salary 15,000 and up
    • Allowances 2,000 - 3,000
    • Night Differential
    • Performance Incentive
    • HMO (Health and Dental)

    Required Skills

    • Sales and Marketing Knowledge

    Jobs Summary

    Job level
    Fresh Grad / Entry Level
    Job category
    Customer Service
    Educational requirement
    Graduated from high school
    Recruiter response to application
    Always 
    Office Address
    Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Makati, Metro Manila, Philippines
    Industry
    Call Center / BPO
    Vacancy
    100 openings
    Website
    https://acesjobs.com.ph/

    Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

    About Aces Call Center Jobs Inc.

    ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One Stop Shop - One Day Hiring Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified. Since 2011, over 10,000+ jobseekers found their job through ACES! CHOICES Comprehensive Active Jobs Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS) Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers. CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Check to qualified hires. It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 SODEXO Gift Checks to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES. Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of SODEXO Gift Checks to thousands of jobseekers hired through ACES. ________________________________________ Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within: • Makati City • Ortigas Center • Mandaluyong City • Pasig City • Masinag, Antipolo • Taguig City - Fort Bonifacio • Quezon City - Libis, Commonwealth, Fairview • South Luzon Area - Sucat, Alabang, Laguna • Cebu City • Other Areas Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions: • Inbound and Outbound Customer Service Reps (CSR) • Hotel Reservations and Sales or Online Hotel Booking Agents • Technical Support Representatives (TSR) for various industries • Internal Help Desk Officers • Insurance Account Services • Financial Services Agents - Fraud, Mortgage, Brokerage • Collections Account - Credit Analysts, Collection • Banking and Finance • Multi lingual or bi lingual (English, Bahasa, Japanese, Mandarin, Cantonese, Thai Spanish and other bi-lingual) - BASIC PAY can be as high as 68,000 pesos • Billing Account Services • Travel Booking / Airline Ticketing Account • Pioneer Account / Local accounts • DAYSHIFT - CSR / TSR • BPO jobs in the Philippines in Sales Finance Customer Service CSR TSR technical support CCR Healthcare insurance Telco Bank and thousands of other vacancies
    People who applied to this job also applied to