Accom-Oz Contact Solutions
Accom-Oz Contact Solutions

Customer Service Representative (International Account)  

Accom-Oz Contact Solutions

  • Makati, Philippines
    Makati City, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱23,000.00 / month
    PHP
    18000
    23000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-29T16:00:00+00:00
Job closed.

Job Description

Details

We are looking for professionals who can work in a very dynamic environment. Servicing multiple clients simultaneous servicing accounts Australia, USA, Canada, UK and Asia.

We are currently in need of Customer Service Superstars with following qualifications:

  • Female
  • Completed at least 2 years in College, Vocational Diploma, Bachelor’s/College degree holder
  • Proficient in using English language both in oral and written - MUST BE FLUENT!
  • Can work under pressure with minimal supervision
  • Willing to be trained and a multi tasker
  • Must have experience with MS Office Suite, Live Chat, CRM, Help Desk and Call Center applications.
  • Open for coaching and feedback
  • Has at least 2 years working experience in BPO industry
  • Self-motivated, determined, trust worthy and reliable.
  • Must be willing to work graveyard shift and shifting schedule - Our Company operates 24/7

Minimum Qualifications

Details

We are looking for professionals who can work in a very dynamic environment. Servicing multiple clients simultaneous servicing accounts Australia, USA, Canada, UK and Asia.

We are currently in need of Customer Service Superstars with following qualifications:

Female
Completed at least 2 years in College, Vocational Diploma, Bachelor’s/College degree holder
Proficient in using English language both in oral and written - MUST BE FLUENT!
Can work under pressure with minimal supervision
Willing to be trained and a multi tasker
Must have experience with MS Office Suite, Live Chat, CRM, Help Desk and Call Center applications.
Open for coaching and feedback
Has at least 2 years working experience in BPO industry
Self-motivated, determined, trust worthy and reliable.
Must be willing to work graveyard shift and shifting schedule - Our Company operates 24/7

Perks and Benefits

  • Performance BonusPerformance Bonus

Required Skills

  • Business Correspondence
  • Creative Thinking
  • Telephone Skills
  • Relationship Management
  • Conflict Resolution
  • Record Keeping
  • Information Ordering

Preferred Courses

  • Business
  • Information Technology
  • Associate in Hospitality Mangement

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's studies
Recruiter response to application
Once in a while
Office Address
Makati City, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
3 openings
Website
http://www.accomozcontact.com.au

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About Accom-Oz Contact Solutions

Accom-Oz Contact Solutions is a recently established business in the Contact Centre and Virtual PA Services & Outsourcing Sector, part of the Accom-Oz Accommodation Group which operates accommodation in Darwin and an international travel agency. We are currently supplying administration and reservations department outsourcing as well as virtual personal assistant solutions to our sister companies and are expanding, now providing these services to small and medium enterprises throughout Australia primarily from our Philippines based Contact Centre. Whilst we are a relatively new business, our team has experience that is second to none, our team in our Manila facility have been with the company for more than a year, most within their second and sixth year with the company. Every member of our team has had between 5-15 years of experience with the large Telco’s including Telstra, Optus and Vodafone including positions as team leaders, as well as some major insurance firms within the USA. Since their commencement with Accom-Oz they have done extensive on the job cultural training to so they understand their target markets and can deal with clients, customers and the callers appropriately. Our Makati City Office currently operates with a team of 4 and we have the ability to scale up quickly to provide coverage for any client requirements.

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