Access Healthcare Services, Manila Inc.
Access Healthcare Services, Manila Inc.

CSR | Healthcare Account  

Access Healthcare Services, Manila Inc.

  • Taguig, Philippines
    , 6th Floor Unit B, One World Square, McKinley Hill, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱16,000.00 - ₱20,000.00 / month
    PHP
    16000
    20000
    16000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2018-01-19T16:15:04.197769+00:00
Job closed.

Job Description

  • Assists medical professionals in the US with their queries through inbound calls and emails.
  • Focuses on First Call Resolution and Client Satisfaction.
  • Manages client electronic inquiries submitted online, reviews and either resolves or triages cases to appropriate operational team.
  • Champions monthly product (release) enhancement inquiries and escalate as needed.
  • Proactively collects, analyzes, and reports on trending data.

Minimum Qualifications

  • Graduate of any 4-year course or Completed at least 2 years in college
  • Good verbal and written English communication skills
  • Strong customer service orientation
  • Computer savvy
  • Flexible to work on holidays

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid HolidaysPaid Holidays
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Performance BonusPerformance Bonus

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
6th Floor Unit B, One World Square, McKinley Hill, Taguig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
15 openings
Website
http://www.accesshealthcare.org

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About Access Healthcare Services, Manila Inc.

We are Access Healthcare Services Manila, Inc., a leading provider of revenue cycle management services to medical billing companies, hospitals, physician practices and software providers. Access Healthcare partners with hospitals, physicians and healthcare providers to help their business succeed and develops customized solutions that reduce the overall cost to collect while accelerating their cash flow, and creating a thriving operational environment compliant to the healthcare industry regulations.

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