CSR | Healthcare Account
Access Healthcare Services, Manila Inc.
- Taguig, Philippines, 6th Floor Unit B, One World Square, McKinley Hill, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱20,000.00 / monthPHP160002000016000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Assists medical professionals in the US with their queries through inbound calls and emails.
- Focuses on First Call Resolution and Client Satisfaction.
- Manages client electronic inquiries submitted online, reviews and either resolves or triages cases to appropriate operational team.
- Champions monthly product (release) enhancement inquiries and escalate as needed.
- Proactively collects, analyzes, and reports on trending data.
Minimum Qualifications
- Graduate of any 4-year course or Completed at least 2 years in college
- Good verbal and written English communication skills
- Strong customer service orientation
- Computer savvy
- Flexible to work on holidays
Perks and Benefits
- Paid Vacation Leave
- Paid Holidays
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 6th Floor Unit B, One World Square, McKinley Hill, Taguig, Metro Manila, Philippines
About Access Healthcare Services, Manila Inc.
We are Access Healthcare Services Manila, Inc., a leading provider of revenue cycle management services to medical billing companies, hospitals, physician practices and software providers. Access Healthcare partners with hospitals, physicians and healthcare providers to help their business succeed and develops customized solutions that reduce the overall cost to collect while accelerating their cash flow, and creating a thriving operational environment compliant to the healthcare industry regulations.