Technical Support Specialist
Brilliant Rightpoint Limited
- Muntinlupa, Philippines2609 Civic Dr, Alabang, Muntinlupa, 1781 Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- ₱20,000.00 - ₱25,000.00 / monthPHP200002500020000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Sets up workstations with computers and necessary peripheral devices
- Checks computer hardware (HDD, monitor, mouse units, keyboards, headsets, webcams, among others) to ensure functionality
- Performs diagnosis, and configure internet routers and switchers
- Must be familiar with the Win 7 OS.
- Must be able to detect the internet problems and resolve them with the ISPs if necessary.
- Troubleshoots and resolves problems—repairs or replaces parts, debugs, and others
- Reviews performance logs and monitors system performance
- Develops and maintains local networks in ways that optimize performance
- Ensures security and privacy of networks and computer systems
- Provides orientation and guidance to users on how to operate new software and computer equipment
- Organizes and schedule upgrades and maintenance without deterring others from completing their work
- Maintains records and logs of repairs, fixes, and maintenance schedule
- Identifies computer or network equipment shortages and places orders
- Must purchase computer parts when needed
- From time to time, performs other tasks as instructed by the OB team
Minimum Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or any related field
- Proven 2 to 3 years of experience as IT Specialist or other relevant positions
- Excellent diagnostic and problem-solving skills
- Good communication skills
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
Perks and Benefits
- Paid Holidays
Licenses and Certifications
- (NetQOS) Level I: Network Performance Technologies
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Entrata Urban Complex, Alabang, Muntinlupa, Metro Manila, Philippines
About Brilliant Rightpoint Limited
The Leading English Learning Service in China and the Philippines
Acadsoc, known as online Academic Society, is an international online ESL company with over 100,000 eager Chinese learners who want to master the language! Acadsoc aspires to become the largest online ESL company for Chinese learners, offering the most practical ESL courses and study abroad services. Acadsoc was seeded with CNY 1.1M in June 2011 and started the online tutoring business ever since. Our experience lies in the video learning production, C2C tutoring platform, and study-abroad consultancy services. Recently, it has successfully raised another CNY 21M from two major privately owned companies in Asia. Acadsoc‘s PH branch is a SEC registered company employing some 1000 employees in the Philippines.