ABS-CBN Corporation
ABS-CBN Corporation

Call Center Agent  

ABS-CBN Corporation

  • Quezon City, Philippines
    Eulogio Rodriguez Jr. Ave, Ugong Norte, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2021-05-10T16:00:00+00:00
Job closed.

Job Description

The call center agent shall deal with customers on their concerns on the products of the company's business partners while projecting a professional company image through voice and online transactions. Moreover, they shall use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers and listen to them to gain a better understanding of their needs, and offer possible solutions.

Minimum Qualifications

  • At least College Level
  • Must be proficient in using digital technology
  • Can type at least 40wpm
  • Must possess excellent oral and written communication skills
  • Strong customer service focus
  • Able to work on cyclical shifts, holidays and fast-paced environment
  • NO Experience Required!

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Bridgetowne, Eulogio Rodriguez Jr. Ave, 1604 Quezon City, Philippines
Industry
Entertainment / Film / News and Current Affairs / Public Service / Publishing / Digital, etc.
Vacancy
1 opening
Website
https://careers.abs-cbn.com/

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About ABS-CBN Corporation

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. ABS-CBN’s line of businesses include: • Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. • News and public affairs programs; News delivery platforms • The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. • Films • Music • Digital • Live events and concerts • Cable and broadband Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: • Service Orientation • Meritocracy • Excellence • Teamwork and Partnerships • Teaching and Learning • Honesty, Integrity, and Respect

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