Programmatic Head  

Operations:

• Maintain and improve the operations process to ensure efficient campaign implementations.
• Handle escalated issues for troubleshooting
• Create and maintain campaign reports template that will provide insights and value to our programmatic offerings.
• Oversee / work with agency stakeholders to manage, implement and deliver wider client project.
• Oversee and resolve weekly and/or daily campaign QA reports to ensure accurate campaign results and trafficking routines
• Attend relevant internal, client, tech and supplier meetings as appropriate
• Designing measurement solutions that demonstrate the efficacy of campaigns
• Contribution to New Business workflows (pricing grids/ written submission/ idea development and presentation / managing account transitions)
• Creation of documents to showcase performance and provide in-depth analysis of results
• Management, training and cascading of best practice down to junior team member

Client Management:

• Understand and effectively communicate Programmatic’s value proposition, technology, and processes as related to the growth of current and prospective agency accounts
• Manage multiple accounts with their stakeholders such as planners, agency and end clients.
• Oversee and manage his/her daily client portfolio campaign maintenance including communication, campaign setup, troubleshooting and reporting as well as managing the programmatic executive support
• Identify, assess and implement opportunities that will drive the programmatic campaign for his/her client portfolio forward
• Point of contact for technology partners

Revenue:

• Identify new opportunities or potential weaknesses/limitations of strategies and communicate effectively.
• Responsible for the revenue strategy for the non-direct revenue sources.
• Ensure that each platform is maximizing their yield by selling their inventory at the best CPM

• Graduate of a 4-year Communication, Advertising, Marketing or Business course (and other equivalent courses)
• Minimum of 5 years in a media agency, primarily handling digital campaigns; at least 5 years of managerial experience
• Self-driven, results-oriented, solutions-focused with a positive outlook
• Effective at people management and compliant with following policies and practices in line with the talent team
• Good knowledge around recruitment, performance management best practice, motivation, development plans and issue resolutions
• Advanced presentation skills
• Advanced communication and writing skills – working across the team, within the wider agency, with clients and media owners
• Strong analytical thinking and mathematical skills (knowledge)
• Demonstrated critical thinking and problem solving abilities
• Consistently over-delivering on client objectives
• The ability to meet deadlines in a fast-paced environment; working under pressure and prioritize workload
• Excellent project management skills to prioritize tasks on these busy accounts
• Be confident working with numbers and large amounts of data
• Be able to adhere to processes and best practices
• Highly organized and capable of working independently