Play Innovations, Inc. (KidZania Manila)
Play Innovations, Inc. (KidZania Manila)

IT Support Specialist  

Play Innovations, Inc. (KidZania Manila)

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-02-28T16:00:00+00:00
Job closed.

Job Description

Provides IT Support and attend to user degradation issues within SLA.

Duties and Responsibilities

  • Manage IT Ticketing Systems for documentation purposes.
  • Research, diagnose, troubleshoot and identify solutions to resolve IT-related concerns.
  • Monitor and maintain all necessary IT infrastructure and Systems.
  • Able to work / collaborate with Vendor whenever necessary.
  • Help in the development of IT Systems for process automation.
  • Attend to user queries and requests in all technology and work-related matters based on IT SLA.
  • Work with System Administration / Network Administration in IT Infrastructure updates.
  • Work with Database Administrator during systems patches and deployments.
  • Coordinate all changes, requests and updates to IT Manager.

Secondary Role:

  • Works with Application Administration in developing pocket in-house programs.
  • Works with Application Administration in maintaining database and in-house applications or out-source applications (i.e. POS)

Minimum Qualifications

  • Bachelor’s Degree or equivalent in relevant work experience.
  • At least 2 years previous work-related experience. 2 years of previous work-related experience preferred.
  • Excellent computer skills including Microsoft Office applications. Demonstrated excellence in time management skills.
  • Background or experience in MS SQL, Dev tools (DotNet, PHP, C#)
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.
  • Has an attitude of gratitude and willingness to learn.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Taguig, Metro Manila, Philippines
Vacancy
1 opening
Website
https://manila.kidzania.com/en-ph/

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About Play Innovations, Inc. (KidZania Manila)

The newest venture of ABS-CBN is Play Innovations, Inc., a subsidiary formed in 2012. Its mission is to provide Filipino children with exceptional role-playing experience in KidZania Manila, an educational theme park that opened its doors in 2015. It’s a play city built to scale for children – complete with paved streets, transport system, and a functioning economy. In KidZania, children can explore their interests, gifts, and talents and learn through over a hundred fun and immersive role-playing activities. Children can become policemen or train to be firefighters, probably the most popular activity at any of the different KidZania parks worldwide. They can learn to cook their favorite food at several restaurants equipped with real kitchens. Future broadcasters can discover what it takes to bring the world the news in an ABS-CBN mini studio. Future doctors and nurses learn hands-on what to do in a hospital emergency room when a life-size doll patient goes into cardiac arrest. Does the idea of educational entertainment excite you? Do you love working with and for children? And do you have the skills and passion to work, work, work to create the most wonderful play space experience for them? You know the drill – Visit us at https://manila.kidzania.com/en-ph/.

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