

Customer Engagement Associate | BPO Experience Not Required
Accenture in the Philippines
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
1-Day Onsite Processing is available for this role. Visit our Career Hub every Monday-Friday (except holidays) from 9am-6pm.
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*Terms and Conditions apply.
About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- With 0-6 months of BPO experience
- Amenable to work on a shifting schedule.
- Willing to work onsite in any Accenture sites
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Quezon City, Metro Manila, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
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