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Accenture in the Philippines

Customer Care Representative | Cebu Site  

Accenture in the Philippines

 
  • Cebu City, Philippines
    Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired a year ago

2023-06-28T16:00:00+00:00
Job closed.

Job Description

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team, and contact center targets

Minimum Qualifications

What are we looking?

  • Open to college graduates, college undergraduates, and associate degree graduates
  • Must have at least 6 months of work experience in a BPO industry
  • Amenable to work in Cebu City
  • Willing to go back on-site once recalled

Good to have skills:

  • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Always
Office Address
Cebu City, Central Visayas, Philippines
Industry
Information Technology / IT
Vacancy
100 openings
Website
https://www.accenture.com/ph-en/careers

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About Accenture in the Philippines

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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