Customer Care Representative | Cebu Site
Accenture Philippines
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 months ago
2023-06-28T16:00:00+00:00Job closed.
Job Description
Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:
- Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
- Achieve challenging individual, team, and contact center targets
Minimum Qualifications
What are we looking?
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 6 months of work experience in a BPO industry
- Amenable to work in Cebu City
- Willing to go back on-site once recalled
Good to have skills:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Cebu City, Central Visayas, Philippines
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.