Voice Support Representative | Taguig Based
Accenture Philippines
- Taguig, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2022-02-27T16:00:00+00:00Job closed.
Job Description
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions includes:
- Managing incoming phone calls, emails or faxes for various products and services such as life Insurance and disability insurance services which includes enrollment, account maintenance, billing, benefit administration support, claims, payments, and other inquiries.
- Responding to customer inquiries with timely and accurate information
- Following all documented processes and workflows provided by the client to enhance customer service and reduce customer effort/operating efficiency
Minimum Qualifications
- Open to college graduates and college undergraduates with related working experience
- Must have at least 6 months of working experience in a BPO industry
- Must have good English communication skills
- Amenable to work in BGC, Taguig on a shifting schedule
- Willing to go back on-site once recalled
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 10th Floor, Uptown Tower 2, BGC Taguig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.