Japanese Bilingual Service Delivery Lead for Finance and Accounting
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 years ago
2021-06-29T16:00:00+00:00Job closed.
Job Description
- Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)
- Act as point-of-contact of the company and the client in the following areas, but not limited to, billing, credit management, cash applications, order management, and collections
- Act as an escalation point for all Order-to-Cash related issues raised by the client.
- Ensure the fast resolution of these issues and find ways as well to prevent them from happening again
- Communication with the client to ensure that the AR department complies with the latest changes in the procedures
- Develops good client relationships and good relations with the colleagues
- Lead client meetings to discuss debtor performance and address issues as required
- Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client
- Prepares forecasts / budget for the Team and conduct manual invoicing
- Review account status for credit release
Minimum Qualifications
- Graduate of Bachelor’s degree in Finance or any Business related courses
- N1 to N2 Linguistic Competence Level
- Excellent communication skills in Japanese and English languages
- Minimum of 12 years experience in Finance and Accounting field; preferably with experience in Record to Report (RTR) processes
- Must have at least 5 years of experience in Finance and Accounting Managerial role/position
- Must have BPO work experience
- Proficient in MS Office, SAP, or any accounting-related ERPs
- Strong Client-facing skills
- Positive approach in supporting customer & company needs
- Must be able to lead a team of managers and supervisors/team leads
- Goal-oriented individual with strong time and task management
- Organized and methodical person with logical approach in addressing issues and strong analytical skills
- Ability to solve urgent matters and work under pressure
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.