Credit and Collections Analyst
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-02-04T16:00:00+00:00Job closed.
Job Description
- Manages and execute Order to Cash-Collection Helpdesk processes
- Support to maintain and improve service performance metrics reports, as required
- Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
- Provide quality, cost effective service while looking at ways to contribute to process improvement
- May provide ad-hoc analyses and summaries of information as requested
- Will handle combination of back office Accounting and Collections work
- Client calls, collection trace, cleaning-up of accounts
Minimum Qualifications
- Graduate of any four-year course
- Voice with customer service experience is required
- Relevant Order to Cash-Collection Helpdesk experience is preferred
- Able to communicate well in English for verbal and written forms
- Analytical and fact-based decision-maker
- Ability to quickly identify issues and risks and provide recommendations
- Experience in team interactions and facilitation
- Detailed-oriented
- Experience in any of skills below is preferred but not required:
> Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.