A CJ O Shopping
A CJ O Shopping

IT Helpdesk Staff  

A CJ O Shopping

 
  • Taguig, Philippines
    32nd St, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-05-17T11:54:33.596931+00:00
Job closed.

Job Description

The IT Helpdesk Staff is responsible for providing first level support to internal users regarding desktop and network support functions for ACJ.

As IT Helpdesk Staff:

  • Configure, troubleshoot, isolate, repair and resolve users’ desktop issues including hardware/software, mobile devices, printers/scanners/copiers, audiovisual equipment, hardware peripherals, and other desktops related equipment
  • Diagnose and resolves problems in network-related issues
  • Communicates directly with users to resolve issues and escalate if needed
  • Building and configuring laptops as well as loading software, and conducting audits
  • Proposes and helps in delivering new system rollouts and updates
  • Application back-up and recovery
  • Supports Admin in procuring IT equipment
  • Participates in on-call rotation
  • Special projects that may be assigned

Minimum Qualifications

  • A graduate of a Bachelor’s Degree (ECE, Computer Science/Engineering or IT)
  • Minimum of 1 yr experience in the same field
  • Experience in the administration of email applications (MS Outlook), desktop support, and software updates and cloud-based back-up is desirable
  • Knowledge of network management is required
  • Problem resolution specialist with excellent communication skill
  • Very competent in decision-making and problem-solving
  • Desired skills: experience with Microsoft Outlook & Office, Windows Server and Operating System, Networking, Hardware/Software installations & troubleshooting, mobile devices, basic programming, security and back-up software.
  • Ability to demonstrate patience and overall courteousness behavior when working with both internal and external users.
  • Ability to travel as needed.
  • Amenable to work in a long period of hours.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
7F The Avecshares Center, 1132 University Parkway Bonifacio Global City, Taguig City, Taguig, Metro Manila, Philippines
Industry
Online Retail
Vacancy
1 opening
Website
http://oshopping.com.ph/

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About A CJ O Shopping

O SHOPPING OFFERS YOU QUALITY HOME TV SHOPPING AND ONLINE SHOPPING EXPERIENCE O Shopping is the brand of A CJ O Shopping Corporation, a joint venture between ABS-CBN Corporation and CJ O Shopping Corporation Ltd. We bring forth high-quality and world-class products to Filipino consumers through easy ordering via phone or internet. Making Life Easy The number one shop tv program in Asia is now in the Philippines, brought to you by ABS-CBN and CJ Corporation Ltd. Teleshopping enables Filipinos to acquire comprehensive information about the product through an innovative and entertaining program format. Viewers who decide to contact the customer hotline are assisted by sales consultants for order placement and arranging of home deliveries. Now, customers are also able to shop via website thanks to the new and improved http://oshopping.com.ph. O Shopping’s merchandise includes fashion items, luggage, home equipment and furnishings, fitness devices, and beauty products trusted by customers worldwide. ABS-CBN Corporation ABS CBN, the Philippines’ leading information and entertainment multimedia conglomerate, operates the O Shopping channel which is being broadcasted via local channel ABS-CBN (late nights), local cable provider Sky Cable, and Beam channel (free to air/DTT). CJ Shopping Corporation CJ, one of the world’s largest home shopping companies, recognizes that time and money are resources that Filipinos greatly value so it introduced a new shopping lifestyle (together with ABS-CBN) where in consumers are empowered with information about highly reliable products, obtainable through a time-saving purchasing process.

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