Job closed.
Job Description
The main role of the Fees Support Associate is to assist Home-based teachers regarding their concerns about teaching fees. (S)He is also responsible for coordinating payout/fees data internally as well as with the Home-based Teacher
Tasks:
- Validate request before doing fee adjustments/reductions, updating info, etc.
- Process tickets and requests relating to fees and bank info.
- Ensure that supplementation requests regarding HBT Fees issues are sent on a timely basis.
- Submit regular reports (daily, weekly, and monthly).
- Assist HBTs with concerns outside of scope (Create ticket, Endorse to Other teams, specialist, supervisor/manager, etc.).
- Perform other tasks as requested by supervisor/manager.
Minimum Qualifications
- College graduate of any 4 year course (preferably education or communication courses);
- Fresh graduates are welcome to apply;
- Amenable to work on weekends and/or holidays;
- Amenable to work in Ortigas Center, Pasig;
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Pasig Blvd, Pasig, Metro Manila, Philippines
About 51Talk
51Talk is a leading global online English-education platform. We connect our community of 8000+ teachers around the world to children eager to learn English through our 1:1 online virtual classrooms.
As a publicly-listed company on the New York Stock Exchange (NYSE: COE), we have been recognized as a thought-leader and pioneer in the global online-education industry. 51Talk is the only online education company recognized in the prestigious Deloitte Technology Fast 50 China list for 2015.
So if you want to make a difference in the lives of young learners and want to earn money from the comfort of your own home. Join our team of 8000+ teachers worldwide. Apply now.