51Talk
51Talk

Fees Support Associate  

51Talk

 
  • Pasig, Philippines
    Pasig Blvd, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-02T16:00:00+00:00
Job closed.

Job Description

The main role of the Fees Support Associate is to assist Home-based teachers regarding their concerns about teaching fees. (S)He is also responsible for coordinating payout/fees data internally as well as with the Home-based Teacher

Tasks:

  • Validate request before doing fee adjustments/reductions, updating info, etc.
  • Process tickets and requests relating to fees and bank info.
  • Ensure that supplementation requests regarding HBT Fees issues are sent on a timely basis.
  • Submit regular reports (daily, weekly, and monthly).
  • Assist HBTs with concerns outside of scope (Create ticket, Endorse to Other teams, specialist, supervisor/manager, etc.).
  • Perform other tasks as requested by supervisor/manager.

Minimum Qualifications

  • College graduate of any 4 year course (preferably education or communication courses);
  • Fresh graduates are welcome to apply;
  • Amenable to work on weekends and/or holidays;
  • Amenable to work in Ortigas Center, Pasig;

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Pasig Blvd, Pasig, Metro Manila, Philippines
Industry
ESL
Vacancy
10 openings
Website
http://mypage.51talk.com/mypage/phweb/page/index/

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About 51Talk

51Talk is a leading global online English-education platform. We connect our community of 8000+ teachers around the world to children eager to learn English through our 1:1 online virtual classrooms. As a publicly-listed company on the New York Stock Exchange (NYSE: COE), we have been recognized as a thought-leader and pioneer in the global online-education industry. 51Talk is the only online education company recognized in the prestigious Deloitte Technology Fast 50 China list for 2015. So if you want to make a difference in the lives of young learners and want to earn money from the comfort of your own home. Join our team of 8000+ teachers worldwide. Apply now.

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