Project Coordinator
2nd Office Inc.
- Antipolo, Philippines1870 Marikina-Infanta Hwy, Antipolo, 1870 Rizal, PhilippinesAntipoloCalabarzonPhilippinesPhilippines
- ₱30,000.00 - ₱40,000.00 / monthPHP300004000030000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-04-01T16:00:00+00:00Job closed.
Job Description
- Analyze the software problem of the clients and be able to provide technical solutions.
- Provide world-class email, phone, and chat support for existing and new customers using our ticketing system.
- Manage the set-up process of new client and act as liaison between the customer and our professional services team.
Minimum Qualifications
- Graduate of a Bachelor's Degree of any course.
- At least 5 years of work experience in leading the implementation of small to large scale global projects, including the management and oversight of diverse functional project teams.
- Operational management experience in the BPO industry is an advantage.
- Experience with client management communication, formal presentation delivery, and facing senior and executive level management.
- Experience with project management and word processing software, spreadsheet and flowcharting applications (MS Project, MS Office, Excel and Visio)
- Must be knowledgeable in HTML and Javascript.
- Knowledge in ticketing and help desk software programs is also a plus.
- Capable of effectively facilitating meetings and developing and executing detail oriented project plans and deliverables.
- Comfortable in supporting foreign clients thru phone and email for technical concerns.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 1870 Marikina-Infanta Hwy, Antipolo, 1870 Rizal, Philippines
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About 2nd Office Inc.
2ndOffice’s foundation was built with visions of how to grow and help the Philippines' eCommerce industry. It has always been our passion to help clients grow their businesses, as well as to aid people working for us in growing their careers. We treat our staff as family and we believe that the values and culture that we promote is important since we are still growing. New as we are, we always strive to better ourselves, to improve our services and to build the careers of people who chose to work with us. We always try to provide different ways to balance work and fun in the office environment.
We don’t just hire people based on their scholastic records but we recruit based on people's potential. If you are fun loving and a little crazy (in a good way; not in a psycho kind of way), then join our team of talented individuals!
Why Join Us?
We were founded in August of 2012 and are growing very fast. We offer a very relaxed and fun atmosphere to work in and treat everyone at work like family. We’re looking for smart self starters and forward thinking problem solvers to join our world class team.