Team Leader for Automotive Account
2nd Office Inc.
- Antipolo, PhilippinesMarikina-Infanta Hwy, Antipolo, Rizal, PhilippinesAntipoloCalabarzonPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-01-29T16:00:00+00:00Job closed.
Job Description
- Manage and monitor the fitment mapping team.
- QA work on fitment mapping / automotive application work done by the fitment mapping team.
- Act as first level of support for the fitment mapping team.
- Liaise, collaborate, and coordinate with Australia HQ regarding projects.
- Do ground work as well to reinforce the small fitment mapping team.
- Identify problems and troubleshoot escalated issues.
- Provide reports on a daily basis regarding fitment mapping issues encountered.
- Provide solutions and suggestions to fitment mapping issues encountered.
- Manage and track pending issues for resolution and make follow-up to respective individual(s).
- Validate solution applied to issues encountered in the production.
- Document and publish solutions to prevent future occurrences of issues.
- Provide suggestions to make fitment mapping processes and end-result much more manageable and reliable.
- Define and set up managing monitoring solutions (KPIs and metrics).
- Set and maintain the standard for automotive parts fitment mapping.
- Deliver exceptional leadership and support to a team of dedicated automotive fitment mapping specialists
- Undertake operational activities including project management, QA work, reporting, training and coaching
Minimum Qualifications
- Candidate must be computer proficient and able to multi-task
- Automotive Knowledge is a must
- Able to process numerous amounts of data
- Extensive Knowledge on Automotive Fitment Mapping is definitely a plus
- Accuracy and Precision is important
- Excellent knowledge of MS Excel and spreadsheet organization
- A team-player and able to contribute to team efforts
- Strong organizational and communication skills
- Automotive fitment mapping experience
- Familiarity with project management metrics and KPIs
- Knowledge of Access and SQL a plus
- Willing to work from 6:00am to 3:00pm PHT Monday-Friday
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Marikina-Infanta Hwy, Antipolo, Rizal, Philippines
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About 2nd Office Inc.
2ndOffice’s foundation was built with visions of how to grow and help the Philippines' eCommerce industry. It has always been our passion to help clients grow their businesses, as well as to aid people working for us in growing their careers. We treat our staff as family and we believe that the values and culture that we promote is important since we are still growing. New as we are, we always strive to better ourselves, to improve our services and to build the careers of people who chose to work with us. We always try to provide different ways to balance work and fun in the office environment.
We don’t just hire people based on their scholastic records but we recruit based on people's potential. If you are fun loving and a little crazy (in a good way; not in a psycho kind of way), then join our team of talented individuals!
Why Join Us?
We were founded in August of 2012 and are growing very fast. We offer a very relaxed and fun atmosphere to work in and treat everyone at work like family. We’re looking for smart self starters and forward thinking problem solvers to join our world class team.