Program Analyst
2nd Office Inc.
- Antipolo, PhilippinesMarikina-Infanta Hwy, Antipolo, Rizal, PhilippinesAntipoloCalabarzonPhilippinesPhilippines
- ₱25,000.00 - ₱35,000.00 / monthPHP250003500025000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-01-26T16:00:00+00:00Job closed.
Job Description
- Analyze the software problem of the clients and be able to provide technical solutions.
- Provide world-class email, phone, and chat support for existing and new customers using our ticketing system.
- Troubleshoot technical issues.
- Manage the set-up process of new client and act as liaison between the customer and our professional services team.
Minimum Qualifications
ARE YOU THE RIGHT FIT?
Our client helps eCommerce sites of any size to increase sales and conversion rates by providing visitors with a personalized omni-channel shopping experience which includes cross channel personalized product recommendations, behavioral triggered emails, real-time onsite personalization and live social proof notifications.
We are Looking for:
- Self Starters who get things done
- Great Communicators who love to educate and help others
- Problem Solvers
Qualifications:
- Candidate must possess at least a Bachelor’s/College Degree in any field.
- Must be knowledgeable in HTML and Javascript.
- Knowledge in ticketing and help desk software programs is a bonus.
- Must be comfortable in supporting foreign clients thru phone and email for technical concerns.
- Excellent written and verbal communication skills.
- Detail-oriented, organized, multi-tasking, and can deliver results on time.
- Must have good project management and organizational skills.
- Must be willing to work in our office along Marcos Highway, Antipolo City.
Required Skills
- HTML
- JavaScript
Preferred Courses
- Computer Science
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Marikina-Infanta Hwy, Antipolo, Rizal, Philippines
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About 2nd Office Inc.
2ndOffice’s foundation was built with visions of how to grow and help the Philippines' eCommerce industry. It has always been our passion to help clients grow their businesses, as well as to aid people working for us in growing their careers. We treat our staff as family and we believe that the values and culture that we promote is important since we are still growing. New as we are, we always strive to better ourselves, to improve our services and to build the careers of people who chose to work with us. We always try to provide different ways to balance work and fun in the office environment.
We don’t just hire people based on their scholastic records but we recruit based on people's potential. If you are fun loving and a little crazy (in a good way; not in a psycho kind of way), then join our team of talented individuals!
Why Join Us?
We were founded in August of 2012 and are growing very fast. We offer a very relaxed and fun atmosphere to work in and treat everyone at work like family. We’re looking for smart self starters and forward thinking problem solvers to join our world class team.