Top 5 Call Center Job Interview Questions and How to Best Answer Them
When call centers first appeared in the late '90's, it was dubbed as a sunrise industry with a huge potential for growth and numerous career prospects. Fast forward to today, and that promise of growth has already come to fruition. It is estimated [http://www.bworldonline.com/content.php?section=Economy&title=it-bpo-sector-revenue-to-soon-be-bigger-than-remittances----villegas&id=110293] that by 2016, the Business Process Outsourcing (BPO) industry will generate about $25 billion in revenue,
Rights every working PWD should know about
Cliche as it may sound, everyone has been given talents, capabilities, and the natural ability to learn new skills for the sole purpose of using them — even persons with disabilities (PWDs). In the Philippines, there are many different companies who employ PWDs, giving them a chance to participate in society just as much as any other person. In a 2013 study by the Philippine Institute for Development Studies [http://dirp3.pids.gov.ph/ris/dps/pidsdps1313.pdf], it was observed that "pessimism a
Are you ready to become a manager?
Joseph Grenny [http://www.josephgrenny.com/], New York Times bestselling author and co-founder of VitalSmarts [https://www.vitalsmarts.com/], a company that does corporate training and leadership development, interviewed new supervisors, CEOs, and political leaders in an article [https://hbr.org/2015/09/are-you-sure-you-want-to-be-a-manager] said that the new responsibilities brought in significant changes into their lives, some of whom were still unsure why they accepted the new position. Re
12 Reasons Why You Should Work at AllFamous Digital
Fresh. Creative. Cutting-edge. Competitive. Global. AllFamous Digital is all that, and more. For fresh grads and experienced professionals alike, AllFamous has something (several, even) to offer. For the newcomers of the workforce, you should know that this is the best way to launch a booming career in the digital age. We’ll bet on it: no other company can equip you with beyond-the-basic skills as well as we can! On the other hand, for field experts, this is the quickest detour from a boring