ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Assist users in identifying technical issues and finding right solutions</li>
	<li>Conduct remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Ensure follow-through of trouble tickets and satisfactory resolution of technical cases</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Consumer Electronics Technical Support Specialists | Dayshift | Pasig

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

<ul>
	<li>Handle incoming calls from customers</li>
	<li>Address concerns of the customers in a satisfactory manner</li>
	<li>Provide clear and concise step-by-step instructions to users/customers over the phone to resolve technical and account related issues</li>
	<li>Adhere to company and account policies at all times</li>
</ul>

Consumer Electronics Technical Support TSR | Ortigas

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Assist users in identifying issues and finding right solutions</li>
	<li>Stay updated with product and service information to provide updated and accurate information to the customers</li>
	<li>Apply listening skills to help diagnose the product issue/defect for proper escalation</li>
	<li>Ensure satisfaction of the customers for all calls</li>
</ul>

Consumer Electronics Customer Support | Fort BGC

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Key Responsibilities:

﻿Brand Strategy Development: Develop comprehensive brand strategies aligned with company objectives, target audience insights, and market trends.

Product Positioning and Messaging: Craft compelling product positioning and messaging that effectively communicates the value proposition and unique selling points of our products.

Marketing Campaign Management: Plan, execute, and optimize integrated marketing campaigns across various channels to increase brand visibility and product adoption.

Content Creation: Generate engaging and relevant content for various marketing collateral, including website copy, blog posts, social media posts, and email newsletters.

Market Research and Analysis: Conduct market research and competitive analysis to identify market trends, consumer preferences, and opportunities for innovation.

Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product development, sales, and marketing, to ensure alignment and cohesion in brand and product messaging.

Brand Monitoring and Analysis: Monitor brand performance metrics and analyze campaign effectiveness to identify areas for improvement and optimization.

﻿What we offer? 

﻿Competitive Compensation and Benefits 

Flexible work arrangement

Opportunities for growth and development 

Multinational company with proven track record in business 

Diverse working culture

Brand Specialist

A. Principal purpose(s) of the position

The Cost Accounting Supervisor will be in-charge in providing cost of sales reports as well as supervising the whole cost accounting group. He/She will be responsible for the preparation of reconciliations between SL and GL and other reconciliations required to ensure accurate cost and inventory accounting and valuation of the company and its affiliates.

B. Primary duties and responsibilities

Cost Accounting Function

1. Consolidates cost of sales and inventory reports of raw materials and packaging materials (RMPM) of the company and its affiliates.

2. Checks, reviews and provides variance analysis on the consumption and inventory reports of raw materials and packaging materials (RMPM) of the company and its affiliates.

3. Supervises and conducts month-end, end of quarter, and year-end physical inventory count of RMPM, Spare parts, Motor pool, Consumables, Trade Items, and Finished Goods.

Financial Analysis and Reporting

1. Checks and reviews monthly Management Reporting Package (MRP).

Cost Accounting Supervisor

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li style="list-style-type: none;">
	<ol>
		<li>Handle and receive payments from clients and cash return from employees;</li>
		<li>Prepare cash receipts and/or official receipts for clients;</li>
		<li>Release checks for payments to the following:</li>
	</ol>
	</li>
	<li style="list-style-type: none;">
	<ul>
		<li> Suppliers and contractors (for payment of services/goods);</li>
		<li> External clients (for refunds);</li>
		<li>Company Affiliates (for cash advances and payment of services); and,</li>
		<li>Concerned employees (for reimbursements and cash advances);</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ol>
		<li>Coordinate with Purchasing Officer, Purchasing Supervisor and Purchasing Assistant regarding availability of checks to be released and used for purchase transactions;</li>
		<li>Advise collections and payments for Division Executives thru Executive Secretaries;</li>
		<li>Verify from the availability of checks and coordinate with Messenger the checks that require urgent deposits </li>
		<li>Verify online payments and deposits made by external clients through accessing Company’s bank transaction history online and/or coordination with bank representatives regarding clearance status of Company or client’s deposits;</li>
		<li>Coordinate and reconcile with other departments for the direct deposit to company bank accounts;</li>
		<li>Prepare daily cashier’s report and submits to Treasury Supervisor and Treasury Manager for review and to other departments/external clients collection for reference in the preparation of daily schedules;</li>
		<li>Record in the Great Plains (GP) accounting system the cash receipts from the clients;</li>
		<li>Report to the Treasury Supervisor and/or Treasury Manager for the non-routine collection transactions such as: (a) refunds from suppliers; (b) receipt of post-dated checks; and, (c) correction of entries, prior to preparation and recording to GP accounting system;</li>
		<li>Reconcile cash receipt report with prepared and issued cash receipts at the end of the day;</li>
		<li>Respond to suppliers and contractors’ inquiries on status of accounts payable invoices and coordinates with Accounts Payable Supervisor, as needed, regarding queries of suppliers and contractors on matters other than release of checks;</li>
		<li>Maintain the master file of cash receipt vouchers and duplicate copies of cash receipts and official receipts; and;</li>
		<li>Perform other job-related tasks that may be assigned by superiors from time to time.</li>
	</ol>
	</li>
</ul>

Treasury Accountant

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description

Specific duties:

<ul>
	<li>Monitoring of Yearly Store Pcount Charges Summary</li>
	<li>Pcount Schedule Yearly/Monthly</li>
	<li>Monthly Pcount Status Monitoring</li>
	<li>Pcount Permit Boutique/Depstore</li>
	<li>Conduct Store Pcount</li>
	<li>Cash Advance / Liquidation - Pcount Transpo and Allowance</li>
	<li>Monitoring/Pull out / Delivery efore store Pcount</li>
	<li>Monitoring of Pending for Incoming / after DS Pcount</li>
	<li>Pcount Discrepancy Monitoring Status-Encoding</li>
	<li>Pcount Analysis/Discrepancy Report</li>
	<li>Manual Adjustment / After Department store Analysis</li>
	<li>Egress Zero Out Monitoring</li>
	<li>Sanction / Non Sanction Manual Adjustment</li>
	<li>Monitoring of Delivery Discrepancy / Adjustment</li>
	<li>Store Negative SOH Monitoring-Merchandise</li>
	<li>Store pending ASN Monitoring Pull Out / Delivery</li>
	<li>Pending ASN Delivery / DS Store Assigned</li>
	<li>Monitoring Provincial Deliveries ( Confirmation of Goods)</li>
	<li>Department Store Delivery Incoming</li>
	<li>Department Store Pull Out Incoming</li>
	<li>Monitoring of Pull out Discrepancy</li>
	<li>Pull out discrepancy Manual Adjustment</li>
	<li>Non- Merchandise Manual Adjustment</li>
	<li>Reverse Adjustment ( WH/ STORE )</li>
	<li>Weekly Sales Encoding / Monthly Balancing</li>
	<li>Monthly Monitoring of Actual Sales Vs. Portal</li>
	<li>DMIS Department AM/PM Monthly Summary</li>
	<li>Store AM/PM Encoding / Weekly Summary</li>
	<li>OTRS/BOX/IA Password Monitoring</li>
	<li>Brand Review / Update inventory concern</li>
	<li>WH Analysis / Category</li>
	<li>Warehouse Negative SOH Monitoring ( Merchandise / Non Merchandise)</li>
	<li>Clerance Monitoring</li>
</ul>

Inventory Analyst

<ul>
	<li>Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution.</li>
	<li>Provide technical troubleshooting, product assessment and service option recommendations.</li>
	<li>Consistently apply customer service communication engagement skills and in-depth knowledge of company products, audio/wireless/networking technologies, procedures, and alternatives to assess customer needs and resolve issues.</li>
</ul>

Technical Support Representatives | Audio Electronics | Quezon City

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Is this role right for you?

Public Relations and Marketing Communications practices are evolving at an unprecedented pace, with insights and strategyd evelopment to assume greater and greater importance in the foreseeable future. This role is for professionals interested in creating PR and digital campaigns built on critical thinking, creative storytelling, and strong client relationships.

The Account Manager is responsible for:

<ul>
	<li>Project management and implementation, including day-to-day client/stakeholder correspondence, reporting, and execution</li>
	<li>Nurturing relationships with client stakeholders and media</li>
	<li>Driving strategic communications recommendations, including editorial direction, PR planning, and presenting business proposals</li>
</ul>

The Account Manager will directly report to theAccount Director while working with a multi-disciplinary team to develop and implement corporate and consumer campaigns, across a wide range of verticals—including FMCG, electronics, technology, and fashion.

What are your responsibilities?

PR Project Management

<ul>
	<li>Directs activity on assigned accounts, collaborating with the relevant internal teams to ensure that client requirements are met</li>
	<li>Coordinates project timing and budgets with servicing teams and provides clients with timeline and budget updates</li>
	<li>Contributes to the development of high-quality campaigns, story angles, media lists and campaign calendars</li>
	<li>Tracks agency and vendor costs to help ensure profitability and assists in preparation of client invoices</li>
</ul>

Client Servicing and Relations

<ul>
	<li>Develops strategic PR plans and provides counsel to clients</li>
	<li>Leads and participates in client meetings</li>
	<li>Keeps apprised of clients’ brands, products, services, and marketing developments—specifically, their key issues and challenges, competitive analysis, and industry trends</li>
	<li>Provides client reporting and results in analysis of key programs and initiatives</li>
</ul>

Business Development

<ul>
	<li>Actively identifies and develops new business opportunities within existing accounts and support other efforts from the New Business team</li>
	<li>Manages agency resources to ensure projects are delivered to appropriate standards on time and on budget</li>
</ul>

What’s in it for you?

An opportunity to become a leader in a fast-growing organization, anchored in creating products and services that shape the future of brand communications. The Account Manager will be trained and immersed on the agency’s engines of growth, from content creation to digital marketing to strategic planning and organizational management. The role also provides opportunities to build your network through new relationships with both local and global clients.

PR Account Manager

Job Overview: 

﻿Participates in the formulation, execution, and monitoring of the marketing plan for the brand and/or area with the end view of realizing short and medium term optimum business growth. Assists in the overall management of the product, advertising, promotions, and selling, and general administration of the product.

﻿Working Setup: ﻿Work from home/Monday to Friday

﻿Available Headcount: ﻿1 in Luzon and 1 in Vismin

﻿﻿﻿﻿﻿Key Responsibilities:

﻿Brand Strategy Development: Develop comprehensive brand strategies aligned with company objectives, target audience insights, and market trends.

Product Positioning and Messaging: Craft compelling product positioning and messaging that effectively communicates the value proposition and unique selling points of our products.

Marketing Campaign Management: Plan, execute, and optimize integrated marketing campaigns across various channels to increase brand visibility and product adoption.

Content Creation: Generate engaging and relevant content for various marketing collateral, including website copy, blog posts, social media posts, and email newsletters.

Market Research and Analysis: Conduct market research and competitive analysis to identify market trends, consumer preferences, and opportunities for innovation.

Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product development, sales, and marketing, to ensure alignment and cohesion in brand and product messaging.

Brand Monitoring and Analysis: Monitor brand performance metrics and analyze campaign effectiveness to identify areas for improvement and optimization.

Product Specialist

Position Overview:

As the Art Director, you will play a pivotal role in shaping and executing our brand's visual identity across all channels. You will lead a team of creative professionals and collaborate closely with cross-functional teams to ensure our brand image is consistently communicated and visually compelling. The ideal candidate is a strategic thinker with a proven fashion retail track record, a keen eye for design, a passion for storytelling, and a deep understanding of current industry trends.

Key Responsibilities:

<ul>
	<li>Brand Visual Identity: Develop and maintain a solid and cohesive visual identity for the brand across all platforms, ensuring consistency in design elements, color schemes, and typography.</li>
	<li>Campaign Conceptualization: Lead the creative development of collection campaigns, collaborating with marketing and merchandising teams to align with business objectives while maintaining high creativity and innovation.</li>
	<li>Team Leadership: Manage and inspire a team of designers, photographers, and other creative professionals, fostering a collaborative and dynamic work environment.</li>
	<li>Art Direction: Provide clear artistic direction for photoshoots, videos, website wireframes, offline collaterals, store window designs, and other creative projects, ensuring alignment with brand aesthetics and messaging.</li>
	<li>Trend Analysis: Monitor industry trends, consumer behavior, and the competitive landscape to inform and guide the brand's creative direction.</li>
	<li>Collaboration: Work closely with cross-functional teams, including marketing, merchandising, and e-commerce, to ensure creative initiatives align with overall business strategies.</li>
	<li>Budget Management: Responsible for managing the creative budget, ensuring optimal allocation of resources for maximum impact.</li>
</ul>

Fashion Art Director

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ul>
	<li>Conceptualize and create innovative design multimedia solutions within the constraints of cost and time</li>
	<li>Create marketing design collaterals consistent with the brand</li>
	<li>Develop and design projects by gathering information and data through research</li>
	<li>Contribute ideas and design artwork to overall project</li>
	<li>Assist the design lead on tasks to be accomplished</li>
	<li>Other tasks assigned by management</li>
</ul>

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