CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

Job Summary

The Front Desk/ Receptionist is responsible in managing the reception area and representing the Company to all its guests and visitors.

Responsibilities:

Management of reception area 

<ul>
	<li>Provide professional and efficient service to clients and staff</li>
	<li>Answer and route all telephone calls in a professional and courteous manner</li>
	<li>Arrange and distribute couriers and mail promptly</li>
	<li>Greet all visitors in a pleasant and courteous manner</li>
	<li>Maintain professional presentation of the reception area</li>
	<li>Assist in the implementation of entrance safety protocols</li>
</ul>

Manage and maintain meeting rooms .

<ul>
	<li>Maintain cleanliness of meeting rooms</li>
	<li>Keep meeting rooms clean &amp; tidy by clearing them promptly and/or requesting housekeeping schedule of cleaning</li>
	<li>Manage meeting room bookings</li>
</ul>

Administrative services support .

<ul>
	<li>Consolidate and prepare all outgoing documents, parcels and packages for pick up of driver or courier, with necessary transmittal/delivery receipts</li>
	<li>Acknowledge and distribute to respective employees/teams all incoming documents and packages</li>
	<li>Process payment request for courier services, etc.</li>
	<li>Assist in monitoring messengerial/housekeeping services</li>
	<li>Cooperate with Exo/HR Teams’ requests for assistance with other tasks</li>
</ul>

Receptionist | Front Desk

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Enter new customer information into system.</li>
	<li>Produce call reports.</li>
</ul>

Call Center Agent | Pasig C5

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs.</li>
</ul>

Call Center Agent | Fort Bonifacio BGC

<ul>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Call Center Agent | Taguig

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Respond to questions.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Obtain possible customer leads.</li>
</ul>

Call Center Agent | Mall of Asia, Pasay

<ul>
	<li>Handle customer queries, account verification, payment confirmation and other inquiries.</li>
	<li>Maintain company standards during recorded calls in order to ensure high quality service.</li>
	<li>Provide support and reassurance to clients in resolving any concerns.</li>
	<li>Makes customers and their needs a primary focus of one’s actions.</li>
</ul>

Call Center Agent | Baguio

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

<ul>
	<li>Take hotel room reservations / modify an existing customer’s reservation.</li>
	<li>Upsell client’s products and services applicable to customers' needs.</li>
	<li>Capture details of each support request in ticketing system.</li>
	<li>Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.</li>
</ul>

Reservation Agent | Travel and Hotel

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Update job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Improve system performance by identifying problems and recommending changes.</li>
</ul>

Call Center Agent | Ayala

<ul>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Gather customer information as required.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Call Center Agent | Eastwood, Libis

<ul>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Gather customer information as required.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
</ul>

Email Support

Customer Service

Communication Skills

Call Center Agent | Makati

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a Front Desk Associate to support the Clinic Manager in admin and day-to-day tasks. You will also assist patients in their clinic experience.

Will be in charge of:

<ul>
	<li>Administration tasks like scheduling, recording and maintaining clinic data, and supporting clinic staff</li>
	<li>Greeting patients and assisting patients in a professional yet warm and friendly manner</li>
	<li>Handling patient inquiries and recommending specific treatments and products being offered</li>
	<li>Coordinating logistics for daily order deliveries from the clinic</li>
	<li>Upselling our products to clients and customers</li>
</ul>

Front Desk Associate

<ul>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Call Center Agent | Tiendesitas C5 Pasig

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

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